Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Yext is looking for an awesome Senior HRIS Analyst (Workday) to help build and improve Workday at Yext! This person will assist with all aspects of the expansion and maintenance of Workday in partnership with the Business Applications team. You will be a key member of the People Operations team and instrumental in driving structure and efficiency across the company. Reporting to the Senior Manager of Workday HRIS & People Analytics, you will partner closely with the members of the HR team and support other functions as needed. You will help maintain the Workday platform with a focus on business process maintenance, security administration, reporting, data loads and data audits. The ideal candidate loves a good challenge and is obsessive about data quality!
What You'll Do
- Partner with other team members to lead and/or assist with the delivery of projects including configuration changes and functionality deployment (including configuration, testing, documentation, peer review, sign off, training, change management). Identify functional gaps in existing processes or operations when business needs change and provide solutions.
- Lead annual cycles, including but not limited to compensation, performance, and benefits open enrollment.
- Work collaboratively with HR partners and team members to troubleshoot, research, and escalate issues as necessary ensuring that users are updated on the status and addressing issues timely
- Assist with testing and implementation of HRIS system upgrades, resolve system issues, perform mass data uploads and perform scheduled activities to ensure systems and processes are working as designed
- Proactively identifies areas where HR data is not up to date and works with HR partners to suggest and implement ways to improve data quality
- Assist with resolving tickets in HRIS mail box, investigate and resolve issues quickly and with high customer satisfaction. Escalate any tickets to manager as required.
- Develop and document HRIS system procedures and tutorials for employees
- Perform periodic audits on internal and external system controls and processes
- Create ad-hoc reports and queries for end users
- Work with Workday manager to build and edit HR business processes
- Manage day-to-day maintenance of HRIS systems, Workday
- Maintain and troubleshoot security access for users.
List of Workday components we’ll be using: Core HCM, Talent/Performance, Advanced Compensation, Benefits, Payroll, Time Tracking, Absence.
What You Have
- Bachelor’s degree in HR, Business Administration or related field required
- 2+ years of Workday HCM, hands-on configuration experience required
- Experience writing custom reports in Workday required.
- Experience with security configuration required.
- Strong working knowledge of Workday modules such as: Compensation, Advanced Compensation, Performance, Talent, and/or Integrations. Workday certifications preferred.
- Experience with day-to-day production support of live Workday environment required
- Excellent knowledge of HR, Payroll & Benefits systems, processes, procedures and best practices
- Excellent interpersonal, collaboration, and problem-solving skills
- Must be a skilled communicator, with well-developed verbal, written and presentation ability.
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Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.