At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

We are looking for a Senior Product Manager to assist in the planning, execution and delivery of our core listing and property products for agents and consumers, to aid buyers in finding the perfect home. The team is focused on building foundational data sets, services, and experiences to help agents quickly and easily find the information needed to best serve their clients.

You should be organized and thrive while managing several concurrent, large-scale initiatives. You have extensive full stack Product Management experience, including user-facing frontend features (both web and mobile-native) and backend data stores and services. You are also passionate about real estate technology, enabling agent entrepreneurs, and want to solve real world customer problems. You are able to communicate in a clear and concise manner and be comfortable interacting with your partners in design, engineering, and research, as well as executives and other stakeholder groups. You have proven experience building consensus, establishing rationale for prioritization, and communicating roadmap status, research findings, and escalation resolutions on a regular basis.

Responsibilities

Lead the full software product development lifecycle, including ideation, user research, design, development, and go-to-market, for core listings, buildings, and properties data, services, and experiences
Create, manage, and execute a prioritized roadmap of data-heavy products that optimizes for ease of adoption, rapid execution at high quality, low cost to build and maintain, and high degree of impact for Compass agents and their clients
Work in close collaboration with product, engineering, design, research, legal, and marketing partners to develop intuitive and value-creating user experiences
Interview agents, sales managers, regional leads, and other stakeholders, and review customer feedback and support channels to identify, prioritize, and solve both nationwide and region-specific customer experience issues related to listing, building, and property data, to improve customer satisfaction and average weekly sessions
Serve as the primary product team point of contact for escalations related to listing, building, and property data quality
Oversee and iteratively evolve products, data quality mechanisms, and operational processes to maintain and improve data coverage/quality and customer satisfaction
Prepare and present periodic progress updates to leadership and key stakeholders

Qualifications

5-9 years experience in progressive product management roles, building and launching successful products and features, preferably with a data product-heavy focus
Ability to effectively gather and prioritize requirements from disparate sources, going beyond user requests to get to key needs, and rationalize them across stakeholder differences
Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization
Comfort with collaborating with cross-functional teams and other stakeholders in a fast-paced, agile environment
Strong technical and data background, either from academic, engineering, or hands-on product development experience

Nice to have

Real estate industry / technology experience
B2C / Marketplace / Search / Data product experience

Compensation: The base pay range for this position is $131,000-$197,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

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Senior Product Manager II