Tempus created the TIME clinical trials network to increase patient access to clinical trials by bringing the trial to the patient. The TIME program is an industry leader in the field of just-in-time (JIT) clinical trials.
We are looking for an experienced Research Operations Associate who will work with our cross functional team to manage key sites in the TIME research network.
Responsibilities:
- Primary point of contact for research teams/care teams for all matters related to TIME trial activities.
- Maintain a regular cadence of touch points (in person, virtual, emailing value adds) with targeted accounts (ie 2x per month per site)
- Build relationships with key client stakeholders
- Draft and execute strategic operational plans, to ensure TIME sites can meet JIT standards.
- Oversight of all processes included in the above operational plan
- Provide ongoing education to create awareness of access to a portfolio of clinical trials.
- For all meetings where a MD is not present
- Participate in research steering committees (where applicable)
- Research Operations Director to delegate attendance to other research meetings where applicable.
- Collaborate with various teams within Tempus, to execute key deliverables including operations, clinical members (RN/MD), sales, medical affairs, pathology, bioinformatics and data science
- Attend ISAMs (as delegated by ROD)
- Attend TSAMs
- Utilize knowledge of oncology, clinical trial development and study start-up to identify site resource gaps, and onboard sites into the systems.
- Assist/pull in a team to create innovative tactics, processes, tools, systems, and strategies to ease site burden/gaps in clinical trial participation.
- Incorporate key client feedback into product and process improvements.
- Contribute to the development of marketing and sales collateral.
- Attend approved regional/local conferences (upon approval)
- Administrative activities associated with the activities listed above
- Oversight of site support staff as applicable (Program Coordinator)
Qualifications:
- Regular travel required (up to 40%)
- Bachelor's Degree and 3+ years of experience in working in oncology and/or clinical trials
- Deep understanding of study start up.
- Strong ability to persuade, be strategic, motivate, and influence others.
- Proven track record of setting and achieving high personal standards of performance.
- Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy.
- Persistent and resilient with an ability to be a good listener.
- Ability to develop and maintain strong relationships.
- Advanced written and oral communication skills.
- Superior analytical, interpersonal, and problem-solving skills.
- Tenacious appetite for success.
- It is necessary to view and type on computer screens for long periods and to work in an environment which can be stressful due to heavy workload and frequent interruptions.
#LI-AW1
#LI-Remote
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.