ServiceNow Solution Architect - Central or Eastern United States

The Basics

The ServiceNow Partner Team is actively seeking a Pre-Sales Solution Architect to join their team. As a Pre-Sales Solution Architect, you’ll play a crucial role in co-creating innovative solutions with Tanium and ServiceNow partners. Here are the key aspects of the role: 

Technical Leadership: You’ll provide technical expertise and guidance, acting as a trusted advisor to partners. Your insights from successful ServiceNow and Tanium projects will help partners make informed decisions that drive business outcomes. 

Strategic Conversations: The ideal candidate will engage in strategic discussions based on industry trends, market positioning, and horizontal opportunities. This helps partners deploy ServiceNow and Tanium solutions effectively. 

*This position is targeted for someone who will reside in Central or Eastern United States.

What you'll do

  • Engage with strategic customers and partners: You’ll work closely with market-making strategic partners and customers, serving as their technical and design guide. Understanding their business imperatives and specializations will be key.
  • Technology Conversations: Lead discussions with partners about ServiceNow and Tanium platform integration capabilities. Be an evangelist for these offerings.
  • Collaborate on Business Plans: Work with partners to create business plans, define goals, strategies, and measurable objectives.  
  • Facilitate Design Workshops: Help partners uncover market needs and document user personas. Collaborate with cross-functional teams to bring offerings to market.
  • Understand Partner Capabilities: Develop a clear understanding of partners’ solution offerings, markets addressed, and co-creating goals.
  • Solution Scoping: Assist in defining offerings and project scoping. Identify necessary capabilities for successful delivery.
  • Promote Solution Offerings: Cultivate relationships and communicate with ServiceNow field to promote partner solutions. 

We’re looking for someone with

Experience

  • You should have 8+ years of technical sales, pre-sales, or similar experience. Plus 3+ years of experience with ServiceNow implementation or Solution Consulting role. 
  • Technology Partner Experience: Material experience working with technology partners, either at a partner or OEM level, is essential. 
  • Cloud-Based Platforms: An excellent understanding of architectural principles for cloud-based platforms, including SaaS, PaaS, multi-tenancy, and automation, is crucial 
  • Industry Knowledge: Familiarity with industries such as Financial Services, Banking, Healthcare, or Manufacturing is a plus. 
  • Curiosity and Innovation: You should be intrinsically curious and passionate about researching current and emerging technologies to develop innovative solutions. 
  • Effective Communication: Talented at explaining complex topics clearly and concisely, you’ll be effective at providing practical guidance and presenting at the highest level. 
  • Engagement at the CxO Level: Experience working in large corporate enterprises and government environments, engaging with CxO-level executives, is valuable. 
  • Standout Experience that will enhance your qualifications for the Solution Architect role: 
  • Business Development: Demonstrated experience in business development will set you apart. Understanding market dynamics and growth strategies is valuable. 
  • Competitive Platform Solutions: If you’ve developed solutions on competitive platforms, it showcases your versatility and ability to adapt to different ecosystems. 
  • ServiceNow Platform Development: Direct experience with ServiceNow platform development is a significant advantage. It demonstrates your hands-on expertise. 
  • ServiceNow Certifications: Holding ServiceNow certifications validates your knowledge and proficiency. Consider pursuing relevant certifications. 
  • Design Thinking: Certifications or demonstrable training in Design Thinking highlight your ability to approach problems creatively and empathetically. 
  • Effective Communication: Lastly, your skill in presenting architecture concepts and designs to technology leaders and partners is crucial. 
  • Overall, this role combines technical acumen, industry knowledge, and a passion for driving innovation. 
  • Tanium Experience: any relevant cybersecurity or Tanium experience is preferred.  

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $120,000 to $360,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

 

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