What does a Payroll Service Specialist do?

The Payroll Service Specialist is responsible for payroll orienting and continued communication with Field Talent, creating a positive experience, and maintaining a high level of professionalism. Assist with other field payroll functions while maintaining the Company core values of Integrity, Candor, Accountability, Respect and Excellence.

What does your day-to-day to look like?

Serve as positive representation of Supplemental Health Care and the payroll team
Respond to payroll service phone calls and AskPayroll email box
Research and accurately solve issues pertaining to Field Talent pay
Process “one off” pay items/corrections in UltraStaff and/or Great Plains
Text talent to request time instruments not received in payroll by noon on Monday
Reach out to facilities for time instrument approvals
Audit new hire direct deposits and withholding taxes in Great Plains
Coach Talent on the use of the Employee Time Card (ETC) or other time instrument requirements
Coach facilities on the use of the ETC
Process adjustments in UltraStaff
Ability to process pay/bill function and print invoices in UltraStaff as needed
Reset Doculivery passwords
Request Global Cash Cards
Provide paystubs as requested
Accurately enter advance requests on advance spreadsheet, ensure advance request forms are received and signed by talent
Upload pay items to the bank for approval.
Help to create an environment of high morale, motivation and teamwork
Other duties as assigned

What do you need to possess to succeed?

Education: Associates Degree and 2 or more years in an SHC Payroll Specialist role OR two (2) or more years of relevant experience, AND at least two (2) years in an SHC Payroll Specialist role
Knowledge of proper grammar, spelling and rules of composition
Must have a working knowledge of computers and software systems including Microsoft Office products and the Internet
Expert knowledge of Microsoft Office, TRM, UltraStaff, Great Plains and the SHC payroll process
Must be detail-oriented and highly organized
Ability to work independently and with other team members
Ability to organize and complete work in a timely manner
Ability to multi-task
Ability to communicate effectively with all levels of the organization
Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required

Schedule will be 11:30 am - 8 pm EST (Start time depends on time zone)

Pay Range: $20.00 - $23.00 per hour (depending on experience) + Bonus potential

Job Benefits:

Industry leading organization with offices throughout the U.S.
Stable company with 25+ years of successful growth
Aggressive, marketing-focused company
Great benefits including medical insurance and 401(K) program

Diversity Statement:

We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.

Equal Opportunity/Affirmative Action Employer - Supplemental Health Care is an Equal Employment Opportunity Employer.

Supplemental Health Care welcomes all people and celebrates the breadth and diversity of our family. With thousands of clinicians working across the country and corporate employees in nearly every state, our commitment to inclusion across race, gender, age, religion, identity, and experiences drive us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.

Supplemental Health Care participates in E-Verify to confirm work authorization. Please visit www.uscis.gov for more information.

This is a remote position and below are the work hours depending on time zone you live in:

Monday thru Friday

8:30am PST – 5:00pm PST

9:30am MST – 6:00pm MST

10:30am CST – 7:00pm CST

11:30am EST – 8:00pm EST

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In the event of my potential employment, I understand, agree, and acknowledge that; (1) any false, omitted, or misleading information provided by me either in my résumé, on this job application form, or in interviews may result in my discharge at any time in the future; (2) I am required to abide by all personnel policies, rules, and regulations of the company, including confidentiality, if I am hired; (3) I authorize the investigation of all statements by the company and/or its agents contained in this application, my résumé, or made during any interview as may be necessary in arriving at any employment decision with respect to my application; (4) this application shall be considered active for a period of time not to exceed six months, and should I wish to be considered for employment beyond this time period I agree to submit an additional application in the future; and (5) I authorize Supplemental Health Care to run a background investigational screening. I certify that all answers and information given herein are true and complete to the best of my knowledge; (6) I release employer, and/or it’s agents and my person or entity which provides information pursuant to this authorization from any and all liabilities, claims, and/or lawsuits in regard to the information obtained from any and all of the above-referenced sources. Applicants Initials *

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