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Please share an example of how you resolved a social media escalation. How did you resolve it and what was the outcome? (please do not share confidential information)
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This role will require you to work a weekend shift pattern of Sat-Sun and 3 week days, the SDC operates during daytime hours in 9 hour shifts (including 1 hour paid lunch break) scheduled to fall between the hours of 6am and 10pm. Kindly confirm if you are comfortable with the arrangement.
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Do you have experience with handling queries or grievances through social media channels? If yes, what all social media platforms you have worked with?
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Who is your current employer?
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Have you ever been employed by Stripe or a Stripe affiliate?
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