Under limited direction, the Field Service Representative (FSR) will be responsible for the optimization of the Army Energy Program’s metering and control systems, and for training Energy Specialists on those systems.

The Field Service Representative will work with Facilities and Maintenance Directors at Army installations around the country to address mechanical and control issues for buildings and facilities under the responsibility of the Army. The FSR will write detailed daily reports pertaining to jobsite milestones and perform inspections and testing of utility monitoring systems.

*This position will require roughly 25% travel.*

Essential Duties & Responsibilities

  • Provide customer support and work with the project engineers, other system engineers, and end-users to assist in developing cost effective methods for an efficient Utility controls design and system solution
  • Work with essential/key team members to understand their system requirements to ensure the correct IP infrastructure, points list, critical alarms, and scaling set points are integrated as designed
  • Properly addressing TCP/IP networks and RS-485 communications across multiple protocols including BACnet, Lon, Modbus, and others

Required Skills & Experience 

  • Clearance Required: Secret 
  • BS or BA degree and 3-10 years of experience  
    • Additional experience may be substituted for a degree
  • FSR experience, preferably with one or more of the following programs/software:
    • Johnson Controls: METASYS
    • Tridium: Niagara Framework, JACE 8000 Controllers
    • Rockwell Automation: Factory Talk
    • Schneider Electric: PowerLogic, Struxureware
    • Siemens: Apogee Building Automation
    • Inductive Automation: Ignition
    • Eaton Networks: Field Servers
    • BACnet
  • Must have good knowledge and understanding of Utility Control Systems
  • Must understand electrical and mechanical schematic diagrams, control diagrams, prints, and building operations
  • Good understanding of electrical theory
  • Good knowledge of ICS, SCADA, BMS, PLC, and Metering systems and how they operate
  • Expert level user of Microsoft PowerPoint
  • Must be willing to travel 25% of the time within the continental U.S.

Desired Skills & Experience 

  • Experience with IT/OT in an operational environment is preferred

Application Deadline:  9/15/2025

#cjpost #LI-HYBRID

 

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:
$65,100—$108,500 USD

 

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

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