Pharmacy Technician – Specialty Medications Liaison | Onsite - Albany, New York | Full-Time

Schedule: Monday–Friday, hours between 7:00am to 5:30pm

Are you a licensed Pharmacy Technician who thrives in a fast-paced, patient-first environment? Whether you're passionate about prescription refills or ready to dive into complex patient care, we have a role for you.

We’re a growing, mission-driven organization focused on helping patients overcome the barriers to accessing specialty medications—whether financial, social, or clinical. As a Pharmacy Technician on our team, you’ll work onsite at one of our partner medical centers, collaborating closely with physicians, pharmacists, and patients to ensure seamless medication access and adherence.

What You’ll Do:

Support patients with prescription refills, medication adherence, and pharmacy education
Navigate insurance claims, prior authorizations, and appeals
Communicate with care teams to keep everyone aligned on patient progress
Help patients overcome access barriers to specialty medications (oncology, neurology, infectious disease, etc.)
Track and document patient interactions and pharmacy workflows
Contribute to a collaborative, problem-solving team culture

What You Bring:

High School Diploma or GED (required)
Active Pharmacy Technician license in the state of employment (required)
National certification (PTCB or NHA) (preferred)
1+ year(s) of pharmacy technician experience (3–5 preferred)
Strong communication, organization, and initiative
Experience in a clinical or specialty pharmacy setting is a plus

Why Join Us?

Competitive salary + bonus + performance-based incentive pay
20 PTO days + 10 paid holidays
Health, Vision, Dental benefits
401(k) match
A culture of kindness, opportunity, and patient-centered care

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current salary range for this position is $20.00 per hour to $22.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Dropbox

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox

(File types: pdf, doc, docx, txt, rtf)

LinkedIn Profile

Do you, now or in the future, require sponsorship to continue to be eligible to work in the United States, (including transfers)? *

How did you hear about Shields? *

Are you able to commute daily to Albany, NY? *

Please list your active State Pharmacy Technician License number. (List N/A if not applicable.) *

Please list your active National Pharmacy Technician Certification (ExCPT or PTCB) number. (List N/A if not applicable.) *

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.