Job Summary:

The Portfolio Marketing Manager is a key member of the Revance Aesthetics Portfolio Marketing team, supporting the day-to-day execution of customer engagement, retention and loyalty initiatives to help develop long-lasting relationships with our customers and drive business growth. The Manager will manage day-to-day program development and support go-to-market tasks. They will work collaboratively within the portfolio marketing team and cross-functionally across the organization to support comprehensive customer engagement and retention solutions. They will be joining an innovative team making data-driven decisions to deliver actionable work that provides value and supports continued growth in the market.

 

Reporting to:   VP, Marketing Aesthetics

Location/Territory:   Hybrid from the Nashville, TN area, or fully remote from other locations

Salary Range:     $102,500 - $140,910

 

Responsibilities/Essential Duties:

  • Represent Marketing on cross-departmental teams to develop customer engagement, retention and loyalty initiatives.
  • Assist in the development of go-to-market plans.
  • Manage vendor and third-party relationships as necessary.
  • Own go-to-market marketing tasks to help drive customer engagement, retention and loyalty.
  • Execute research, testing and exploratory initiatives to ensure programs deliver value to customers, driving continued engagement and retention, and growing customer lifetime value.
  • Support pilot programs by capturing customer feedback, supporting customer testing, preparing value analyses, and assisting in proposed go-forward recommendations for scaling in-market.
  • Monitor program performance metrics and KPIs (key performance indicators).
  • Support market and competitor research.
  • Support additional portfolio initiatives as needed for the business.

 

Basic Qualifications:

  • Doctorate degree; OR
  • Master's degree & 2 years' directly related experience; OR
  • Bachelor's degree & 4 years' directly related experience; OR
  • Associate's degree & 8 years' directly related experience; OR
  • High school diploma / GED & 9 years' directly related experience; AND
  • 1 year of managerial experience directly managing people, projects, programs or resources


Preferred Qualifications:

  • Bachelor's degree 3+ years' marketing, sales or customer success experience.
  • Experience in B2B customer loyalty, with emphasis on customer engagement and retention.
  • Background in biotech, large pharma, health care, beauty marketing or SaaS product marketing.
  • The ability to work in a fast-paced, highly visible, and dynamic environment is critical, along with ability to work successfully cross-departmentally.
  • Demonstrated analytical skills for effective problem-solving.
  • Experience in market and customer research, testing, and analysis.
  • Experience with collaboration, influencing with and without authority, and working successfully with cross-functional teams & stakeholders.


Company Summary:

As a commercial-stage biotechnology company focused on innovative aesthetic and therapeutic offerings, Revance is setting the new standard for its clients through disruptive products, and for its employees through industry-leading benefits, which promote financial and physical well-being for all. It’s time to rethink everything you thought an employee experience could be.


What Revance invests in you:

  • Competitive Compensation including base salary, annual target bonus, and new hire equity
  • Flexible unlimited PTO, summer & winter shutdowns, and 12 weeks’ parental leave
  • Generous healthcare benefits (Company pays up to 90% of premiums for medical benefits), Employer HSA contribution, 401k match, ESPP program with 15% discount on RVNC stock, tuition reimbursement, wellness discounts and much more

 

This section of the job description is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.” 

We are an equal opportunity employer. We are a company where diverse backgrounds, experience and viewpoints are valued. Revance does not discriminate in practices or employment opportunities on the basis of an individual’s race, color, national or ethnic origin, religion, age sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

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