Our mission is to deliver better experiences for people everywhere. A great product is not enough. Customers expect thoughtful, comprehensive experiences from companies they trust and that’s what we do. Thanks to our proven methodology backed by end-to-end insights and deep technology expertise, we help our customers create best in class experience driven transformations.

Our work is only as great as the people and our top priority is creating an environment in which talented people can thrive, collaborate, and do the most influential work of their careers. What we have in common are differences. Across our offices, we boast different backgrounds, different perspectives, and different ideas. There’s room at the table for everyone, and that’s where the real magic happens. We are constantly challenging each other to push the limits of our creative and strategic capabilities to solve complex problems and make an impact. You can help us make a bigger impact!


So what’s the role?

We’re looking for a QA Manager to lead a team of QA Analysts and Engineers in Medellin. In this role, you’ll review project requirements and user stories and determine level of effort and resourcing to support the desired outcome. You’ll create processes to improve and evolve the QA discipline, supervise and contribute to writing test plans and test strategies, and oversee mentoring and training of personnel. In addition to working with your team, you’ll interface frequently with internal and external stakeholders, including clients and other internal departments to ensure quality in our delivery. To be successful in this role, the QA Manager will need to have experience creating and maintaining both manual and automated test cases.

This is an amazing opportunity for someone who wants to gain exposure to many types of applications and technologies and join a QA team in its early stages of growth. If you are a diligent, thorough, and process-oriented person who enjoys supporting others, this could be the perfect position for you!

Here’s what you’ll be responsible for:

  • Manage, lead, and mentor a QA team
  • Oversee and orchestrate QA resourcing
  • Establish and ensure adherence to processes to improve the QA discipline
  • Review project requirements and user stories
  • Determine level of effort and serve as the go-to person for resourcing QA team members on projects.
  • Oversee all aspects of quality assurance including establishing metrics and applying industry & company best practices to ensure quality goals are met
  • Collaborate with engineering, design, strategy and project management teams to ensure that our applications are reliable, fully functional, and user-friendly
  • Identify risks, issues, and dependencies in the testing phases and track issues and coordinate their resolution
  • Communicate hiring needs, participate in the interview process, and onboard new team members.
  • Create opportunities for junior team members to be mentored by senior team members
  • Encourage personnel to learn by helping to plan training and certification courses
  • Participate in retrospectives/post-mortems and share learnings across the QA team
  • Assign work to QA analysts and monitor and report testing progress to all stakeholders 
  • Analyze data and trends and come up with recommendations to improve quality
  • Maintain test documentation and test data


Essential qualifications

  • 12+ years of experience as web/software QA Analyst and at least 3 years as QA Lead
  • Experience leading and coaching teams to successfully deliver outputs in defined timeframes
  • Ability to collect metrics and set up reporting dashboards
  • Comfortable with creating test cases for highly complex systems to ensure full test coverage
  • At least one ISTQB certification or any other relevant related certification
  • Strong knowledge of manual & automated QA methodologies, tools, and processes
  • Experience writing test plans, test cases, and test scripts
  • Experience in Functional/Non-functional, API and UI testing techniques 
  • Knowledge of Agile/Waterfall methodologies, test principles, test techniques, test types, test levels 
  • Experience and familiarity with using Postman, Cypress, Selenium, or related automation tools
  • English Proficiency (written and spoken) is a must (B2 or higher)


Desired qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, or related discipline
  • Experience with testing CMS (WordPress/Drupal/Contentful/Storyblok)
  • Familiarity with JavaScript, Node.js 
  • Certification in Agile methodologies

Benefits and Perks:

  • Comprehensive medical coverage (employee and dependents) - International
  • Dental plan (Employee and dependents)
  • Employee life Insurance
  • Employee Assistance Program
  • Company-sponsored English classes with EF Education First Company
  • Monthly transportation allowance
  • Referral Program
  • Quarterly Staff activities
  • Open kitchen
  • Unlimited PTO
  • Bonously
  • LinkedIn Learning

Are you up to the challenge?

Projekt202 and its subsidiaries complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.


If this sounds like you, let’s talk!

Direct applicants only, no agency submittals please. At this time, projekt202 and its subsidiaries are unable to provide visa sponsorship. Benefits only apply to full-time hires.

We are an equal opportunity employer

Projekt202 and its subsidiaries complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. 

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