About PartsSource

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.  

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.  

About the Job Opportunity

As Product Manager – Parts Solutions, you will lead the development of technology-driven solutions that optimize healthcare equipment parts procurement, supply chain efficiency, and cost reduction. This role is central to PartsSource’s mission to transform health technology management (HTM) by providing data-driven insights, procurement automation, and performance analytics that drive smarter, more cost-effective decision-making. 

Your focus will be on building digital tools, analytics platforms, and supply chain optimization solutions that empower hospitals, health systems, and clinical engineering teams to streamline their operations. You will collaborate across product, engineering, data science, sales, and customer success to enhance PartsSource’s AI-powered procurement and analytics capabilities, ensuring customers achieve maximum uptime and ROI on their medical equipment. 

If you’re passionate about B2B SaaS, data-driven decision-making, and healthcare supply chain innovation, this is an exciting opportunity to drive impact at scale. 

This is a hybrid role, Tue-Thu in-office and can be based out of Hudson, OH, Charlotte, NC or Hoffman Estates, IL.

What You’ll Do 

Product Strategy & Execution 

  • Define and execute the strategy for technology-enabled parts supply solutions, aligning with market needs and PartsSource’s growth objectives.
  • Develop and enhance analytics tools, procurement automation, and supply chain optimization solutions that reduce costs, improve efficiency, and maximize equipment uptime.
  • Partner with engineering and data teams to enhance AI-driven procurement and performance insights for customers. 

Customer-Centric Discovery & Insights 

  • Conduct market research, customer interviews, and data analysis to identify inefficiencies in healthcare parts procurement and supply chain workflows.
  • Translate insights into scalable digital solutions that simplify purchasing, optimize inventory management, and support data-driven decision-making.
  • Lead the voice-of-customer (VoC) process, gathering feedback to continuously refine the product roadmap. 

Analytics-Driven Decision Making & Performance Optimization 

  • Define and track key product KPIs, such as procurement efficiency, cost savings, equipment uptime improvements, and user adoption metrics.
  • Utilize predictive analytics and AI models to help customers forecast part needs, optimize purchasing decisions, and reduce unplanned downtime.
  • Work closely with data science and engineering teams to refine proprietary insights that provide customers with a competitive advantage. 

B2B Commercial Enablement & Engagement 

  • Collaborate with sales, marketing, and customer success teams to develop data-backed value propositions that drive adoption and long-term retention.
  • Support sales enablement efforts by developing data-driven case studies, ROI models, and analytics-driven performance reports.
  • Ensure that PartsSource’s technology solutions are positioned as essential tools for clinical engineering teams managing complex health technology ecosystems. 

Cross-Functional Collaboration & Ecosystem Integration 

  • Work across product, engineering, supply chain, and business intelligence teams to develop solutions that integrate seamlessly within the PartsSource platform.
  • Ensure that parts procurement is optimized through AI-driven sourcing, workflow automation, and real-time performance analytics.
  • Drive alignment between product, customer success, and sales teams to ensure a frictionless customer experience. 

What You’ll Bring 

  • Minimum of 4-5 years related experience within product management, focusing on technology-enabled service solutions.
  • BA/BS in business, marketing, or technical field required.
  • An eye for good design and understanding of UI/UX principles.
  • Excellent interpersonal, written, and verbal presentation skills.
  • Thrives in a fast-paced environment with a proactive mindset and willingness to take ownership of complex challenges and lead them to successful outcomes.
  • Proven ability to design and execute a product strategy that aligns with customer needs and drives service program ROI.
  • Experience with user-centric discovery and solution design in B2B environments.
  • Background in healthcare technology, supply chain, or related fields is strongly preferred; familiarity with healthcare technology management, service contracts, or enterprise asset management is a plus.
  • Strong data analytics skills with the ability to track KPIs, optimize product offerings, and identify new growth opportunities. Ability to blend big-picture strategy with data-driven decision-making.
  • Experience leading cross-functional teams.
  • Self-driven and motivated to delight customers and business partners. 

Who We Want to Meet 

  • You’re constantly curious, ready to pull at the next question to dig a little deeper.
  • You focus on providing value by problems through delightful end-to-end experiences.
  • You have an open and empathetic mind as you seek solutions to customers’ problems.
  • You are mission driven in your work and want to be an owner in the business.
  • You understand that leadership is not a title but rather a mindset and attribute that everyone can contribute for the betterment of the team.
  • You’re not satisfied with good enough and are eager to make the extra effort to find transformative solutions.
  • You enjoy the collaborative process, challenging your own and your teammate’s assumptions and findings, to drive at smarter solutions. 

Bonus Points For 

  • Experience in healthcare technology, supply chain, or procurement analytics.
  • Familiarity with predictive analytics, AI-driven procurement, and decision support systems.
  • Pragmatic Institute Certified Product Manager or other product management certifications.
  • Experience with UI/UX principles and customer experience design.
  • MBA or relevant advanced degree 

Benefits & Perks  

  • Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
  • Career and professional development through training, coaching and new experiences.
  • Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
  • Inclusive and diverse community of passionate professionals learning and growing together. 

Interested? 

We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

About PartsSource 

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.  

In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry. 

 

PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.

Legal authorization to work in the U.S. is required. 

 

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