At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The NICE CX Sales Development Representative (SDR) is responsible for generating new business opportunities. Sales Development Representative's utilize professional sales skills to investigate prospective clients’ company structure, industry positioning, and any other relevant information. This information is used to penetrate the company with the intent of securing an opportunity to pass to the sales team.

How will you make an impact?

Generate new business opportunities through lead follow-up and prospecting of potential customers in the assigned territory.
Make calls from provided customer lists as well as maximizing efforts from inbound opportunities.
Effectively and efficiently log leads and sales interactions in the NICE CX contact management software tools.
Meet or exceed Lead Development quotas as defined by management.
Maintain comprehensive knowledge of current and future NICE CX products and services offered.
Interact as necessary with assigned territory sales team.
Attend meetings and trainings as required.
Other duties as assigned.

Have you got what it takes?

Bachelor’s Degree in Marketing, Business Management, Communications or similar field or equivalent work experience required.
1 year software or telecommunications sales experience required with demonstrated success in a quota-bearing environment.
6+ months lead generation, sales development, or equivalent experience.

You will have an advantage if you also have:

Excellent targeted questioning skills.
Superior verbal communication skills and confidence in interacting with senior level executives.
Self-discipline and responsible time management.
Full-cycle sales process knowledge.

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 3 days working from the office and 2 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

This job description is not intended to be all-inclusive, and employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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