About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the position:
The Customer Solutions Group (CSG) is absolutely vital to our customers deriving long-term value from our platform. To enhance our customers’ experience with Netskope, we need to have a world class Specialized Partner community, which can deliver Netskope services.

The Partner Program Manager (PPM) will be responsible to drive constant growth in programs that keep the Partner community engaged. As Netskope keeps growing and adjusting to constantly changing market conditions, the PPM will assist the Partner Success and Professional Services teams to engage, launch, and maintain programs that bring additional value to our customers through our Specialized Partners.

The Service Delivery Specialization partner community has been instrumental to maximize Netskope adoption and minimize time to value, while delivering excellent customer satisfaction. The PPM will keep partners engaged with Netskope offering specially designed to drive adoption and knowledge of new products and features to our customers through partners. That includes maintaining resources available in the Partner Portal, enabling the growth of the Partner Led Support (PLS) and Authorized Training Partner (ATP) programs, while working with the Partner Success, Professional Services and Academy teams as part of the Services group.

 

Responsibilities include:

  • Create, maintain, and evangelize post-sales partner driven programs such as Authorized Training Program, Authorized Support Partner, Specialized Services partner.
  • Build and maintain strong, long-lasting relationships with new and existing partners, Netskope sales teams and Netskope partner teams
  • Understand client needs and objectives to effectively position partners’ services and solutions
  • Track Partner Led Support partners performance metrics, analyze data to identify areas of improvement, provide enablement resources and provide regular updates and reports to senior management on partners’ progress and achievements
  • Become a single point of contact for partners requiring enablement assistance for the ATP, ASP, and specialized partners programs
  • Collaborate with partners on creating proposals, presentations, and negotiations. Collaborate with internal sales teams to position partners services early in the sales cycle
  • Escalate internally to ensure partners are getting enough visibility and quick access to resources for excelling delivering their services in the different programs
  • Ensure end of project documentation is shared with the customer and Netskope
  • Keep a close alignment with the Channel team to inform them on the progress made
  • Assist in the development of internal processes to enhance partner programs
  • Work with the larger CSG team to ensure client satisfaction by providing exceptional service and support throughout the sales process and beyond
  • Work with the Partner Success team to address any client concerns or issues in a timely and professional manner

 

Job Requirements:

  • Hands-on technical skills, preferably in cloud operations and cybersecurity space; preferred skills include security and networking technologies including Proxies, Next-Generation Firewalls, SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways
  • Strong technical background in cloud and security technologies
  • Customer-centric and proactive team player that possesses an empathy to drive customer loyalty and adoption across the cyberspace
  • Ability to manage influence through building consensus while engaging with security programs across multiple business lines/models
  • Successful track record building business-aligned cloud and cybersecurity programs
  • Bachelor’s Degree
  • English and Portuguese fluency
  • Excellent Excel / Google Sheet skills
  • SFDC experience preferred
  • Team Player – able to work well with all functional groups within Netskope
  • History of working with large services partners

Education

  • Relevant Bachelor’s Degree; preference for computer science or related degrees preferred

#LI-AG2 

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

Apply for this Job

* Required
resume chosen  
Dropbox
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox
(File types: pdf, doc, docx, txt, rtf)
Cancel
When autocomplete results are available use up and down arrows to review
+ Add another education
Voluntary Pronoun Self-Identification

We invite applicants to share your personal pronouns.

To help us better understand how you would like to be addressed, please feel free to share your personal pronouns by selecting an option below, or skip to the next question: (Select one)





Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Netskope’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.