Job Application for Senior Site Reliability Engineer 2 at Modernizing Medicine, Inc.

We are united in our mission to make a positive impact on healthcare. Join Us!

South Florida Business Journal, Best Places to Work 2024
Inc. 5000 Fastest-Growing Private Companies in America 2024
2024 Black Book Awards, ranked #1 EHR in 11 Specialties
2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.

As a Senior Site Reliability Engineer 2 at Modernizing Medicine, you will be a key contributor in designing, building, and maintaining reliable, scalable, and cost-effective cloud infrastructure using AWS. You’ll take ownership of critical systems and applications, driving improvements in automation, performance, and overall reliability. As a senior engineer, you’ll also mentor junior team members, work closely with cross-functional teams, and help shape the strategy for our cloud infrastructure and operations. Your expertise in AWS, monitoring tools like DataDog, and container orchestration with Kubernetes will directly impact the efficiency and success of our cloud-native technologies.
Your Responsibilities:

Cloud Infrastructure Ownership: Design, deploy, and manage secure, scalable cloud infrastructure on AWS, ensuring high availability, fault tolerance, and cost optimization for business-critical applications.
Monitoring & Observability: Implement and enhance observability and monitoring solutions using tools like DataDog, ensuring proactive detection of issues and continuous performance improvements across AWS environments.
CI/CD Pipeline Optimization: Lead the development, optimization, and maintenance of robust CI/CD pipelines using Jenkins and other automation tools, improving deployment velocity, reliability, and consistency.
Containerization & Orchestration: Manage and optimize containerized applications using Kubernetes, leading efforts to improve scalability, efficiency, and deployment processes.
Performance & Cost Management: Continuously monitor AWS infrastructure and application performance, identify optimization opportunities, and drive initiatives for both cost management and improved resource utilization.
Disaster Recovery & Backup Planning: Architect and implement disaster recovery and backup strategies on AWS, balancing cost-efficiency with robust data protection and system availability.
Advanced Troubleshooting: Act as a key point of contact for complex troubleshooting across multiple platforms and applications. Resolve critical incidents swiftly to minimize service disruptions and downtime.
Security & Compliance: Ensure cloud infrastructure and operations follow AWS security best practices, data protection regulations (e.g., HIPAA, GDPR), and organizational security requirements.
Automation & Infrastructure as Code: Champion the use of Infrastructure as Code (IaC) tools like Terraform or Ansible, leading the automation of cloud operations and driving improvements in operational efficiency.
Mentorship & Team Leadership: Mentor and guide junior team members in technical skills, cloud technologies, and operational best practices. Foster a collaborative and continuous learning environment.
Collaboration Across Teams: Work closely with cross-functional teams (e.g., DevOps, software engineering, product) to understand business requirements and deliver cloud-based solutions that align with strategic goals.

Skills & Qualifications:

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Experience: 5-8 years of experience in Site Reliability Engineering, Cloud Engineering, or a similar technical role, with a strong focus on AWS infrastructure, monitoring, automation, and cloud-native technologies.
Technical Skills:
- Extensive experience in managing and optimizing AWS environments, including EC2, S3, Lambda, RDS, etc.
- Proficiency in cloud monitoring tools like DataDog or similar platforms.
- Strong experience with Jenkins for CI/CD pipeline management and automation.
- In-depth knowledge of container orchestration and management with Kubernetes.
- Strong scripting skills in languages such as Python or Bash for automation and system management.
- Expertise in Infrastructure as Code (IaC) with tools like Terraform or Ansible.
- Knowledge of cloud security best practices, compliance frameworks (e.g., HIPAA, SOC 2), and performance optimization.
- Strong troubleshooting and problem-solving skills, particularly in complex cloud-based environments.
Leadership & Mentorship: Demonstrated ability to lead technical initiatives, mentor junior engineers, and promote a culture of collaboration and continuous improvement.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
Problem-Solving & Ownership: A proactive, results-driven attitude toward solving complex technical problems and owning the reliability of critical systems.

Nice-to-Haves:

AWS Certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).
Experience with serverless architectures (e.g., AWS Lambda, API Gateway).
Familiarity with cloud-native tools like Kafka, Kinesis, or Redshift.
Exposure to container security and advanced Kubernetes management practices.

Why Join Us?

Leadership Opportunities: As a senior engineer, you’ll have the opportunity to shape the direction of our cloud infrastructure and operations while mentoring the next generation of engineers.
Impactful Work: Your contributions will directly improve the performance, reliability, and scalability of critical systems in the healthcare space, helping modernize how medical practices use technology.
Collaborative Team: Work with a talented, cross-functional team of engineers who are passionate about solving complex problems and driving innovation.
Growth & Learning: Stay on the cutting edge of cloud technologies and continue to grow your expertise while tackling challenging projects in a fast-paced environment

ModMed Benefits Highlight:

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

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