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South Florida Business Journal, Best Places to Work 2024
Inc. 5000 Fastest-Growing Private Companies in America 2024
2024 Black Book Awards, ranked #1 EHR in 11 Specialties
2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.

ModMed is dedicated to transforming the way physicians practice medicine by consistently leveraging cutting-edge engineering capabilities driving innovative software solutions. We are seeking a passionate and experienced Release Train Engineer / Senior Technical Program Manager to manage, drive, and strategically improve our AI/ML & Data delivery across various Portfolios.

The Release Train Engineer/Senior Technical Program Manager will use their strong technical acumen to manage & drive one or more Agile Release Trains / Programs of varying size and technical complexity, while promoting and maturing agile processes in an accelerated growth environment. Release Coordination is an integral part of this role where you will support the Release Management lifecycle, including orchestrating, scheduling, and reporting releases across the enterprise for multiple AI initiatives.

You may be a great fit for Modernizing Medicine's Senior Technical Program Manager position IF…

You are goal-oriented with a distinct ability to negotiate and communicate priorities to keep team iterations on track.
You are relentless to the pursuit of continuous improvement.
You naturally build strong internal and external relationships.
You are an ambitious go-getter, driven to make the team and program successful.
You have proven success managing cross-functional AI or data platform initiatives involving data engineers, machine learning engineers, and product stakeholders.

Your Role

Drive AI and Data initiatives end-to-end by coordinating technical program delivery across engineering, product, and data science teams.
Foster growth and efficiency through continuous improvement, while adopting effective lean program/ART-level best practices relevant to the organization for one or more programs.
Provide leadership and direction, working with cross-functional teams of AI developers, healthcare practitioners, business stakeholders to manage dependencies and remove impediments within and outside of the program.
Exhibit proven leadership and management abilities to oversee scope, timeline, resources/budget for programs, ensuring high transparency and visibility to drive accountability.
Engage in technical discussions and decision-making processes, contributing strategic insights to influence product development and engineering excellence.
Collaborate with the product and engineering leadership to understand business objectives and manage product and technical requirements with ease, handling change management effectively at all levels.
Serve as liaison, coach, and guide between product management, development team, and management to align AI roadmap initiatives and integration with organizational priorities.
Collaborate closely with engineering teams to identify and implement technical solutions that enhance release quality and streamline delivery efficiency for AI initiatives.
Build strong dashboards (JIRA, Excel) and reports for management to analyze team progress and facilitate data to drive decision-making.
Identify and address key issues, risks, and mitigation plans, resolving conflicts and facilitating feasible product backlogs through productive collaborations.
Coordinate release content, timelines, communication, readiness reviews, and Go/No-Go reviews for delivering high quality releases effectively.

Skills & Experience:

Bachelor's degree in Engineering, Computer Science or a related technical discipline.
At least 5-10 years of engineering and program management experience in software product development, typically requires five to six years of relevant experience or equivalent combination of experience and education.
Hands-on experience and/or strong understanding of modern software development practices to technically influence engineering teams in cutting edge AI/ML & Data infrastructure & development frameworks, AI model training & enhancement, Cloud technologies, automation, version control (bitbucket, Git), Containerization and CI/CD deployment pipeline optimization for AI solutions.
Experience with common and cutting edge AI/ML lifecycle tools and platforms (e.g., TensorFlow, PyTorch, Azure ML, SageMaker, etc.) is a strong plus.
Technical certifications or experience with specific tools and platforms used in enterprise application development preferred.
Experience in the Healthcare Industry (HIPAA, HL7, FHIR) is a plus.
Experience working/driving in cross functional large agile programs involving 10+ teams.
Experience in SAFe or relevant Scaled Agile methodology is highly preferred.
Excellent problem-solving, organizational, analytical, and communication skills (written and oral).
Ability to thrive in a fast-paced environment with a high degree of initiative and sense of urgency to work collaboratively and influence others.
This role requires the ability to work 3 days per week in the Boca Raton, FL headquarters.

#LI-KM1

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

India

Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
Allowances: Annual wellness allowance to support your well-being and productivity,
Earned, casual, and sick leaves to maintain a healthy work-life balance,
Bereavement leave for difficult times and extended medical leave options,
Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

United States

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

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This role is based in our beautiful Boca Raton, FL headquarters and requires you to be in the office 3 days per week. Are you local to South Florida and able to meet this position requirement? *note there is another question on relocation *

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