At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with global brand customers like Samsung, HP, Sony, and Visa.

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Job Overview:

We’re seeking a dynamic, results-oriented Digital Sales Representative focused on selling the Khoros Community Solution to mid-market and enterprise accounts across a defined territory. In this role, you’ll have the opportunity to partner with some of the most influential companies, helping them drive meaningful customer engagement through the Khoros Community solution. By joining our team, you’ll be part of an elite sales force dedicated to customer success and industry-leading outcomes.

Responsibilities

Develop a go-to-market strategy for your assigned territory and create a pipeline of prospective new logo opportunities
Drive cross-sell, up-sell and expansion opportunities within your territory
Identify, qualify and drive new business opportunities for the Khoros Customer Community solution
Utilize your prospecting skills and a variety of tools to build and accelerate a steady flow of quality pipeline for new customer acquisitions and to source expansion opportunities within existing accounts
Engage with senior executives throughout your assigned territory to position the Khoros value proposition
Listen to customer’s needs and become their trusted advisor to guide them through their digital transformation journey
Ability to negotiate sound agreements and commercial proposals
Collaboratively work with a team of internal resources, including Sales Development Representatives, Sales Engineers, Professional Services, Customer Success, Legal, Marketing, and Executives to effectively manage the sales process from end-to-end.
Demonstrate excellence in sales forecasting and opportunity management leveraging best in class technologies like Salesforce, Slack, Gong, etc.

Requirements

3+ years of quota-carrying B2B mid-market/enterprise sales, new logo experience in a high technology-based SaaS company
A consistently top performing seller who thrives on acquiring new customers
Self-motivated as an individual and a strong collaborator with your team
Experience creating alignment and orchestrating internal account teams
Customer-centric mindset
Excellent analytical and communication skills
Able to showcase a learn-it-all mindset vs. a know-it-all mindset
Passionate for understanding technology and customer success stories, equally matched by passion for understanding prospective customers’ executive priorities, challenges, and goals
Open to coaching and continuously looking for opportunities to improve
Experience with MEDDICC preferred

This is a United States-based, remote position; however, at this time we are not able to consider candidates living in the following states: Alabama, Alaska, Arkansas, Connecticut, Delaware, District of Columbia, Hawaii, Idaho, Iowa, Kentucky, Louisiana, Mississippi, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Vermont, West Virginia and Wyoming.

The base salary range for this role is $80,000-$100,000 with a commission variable. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications. Your actual pay will be based on your skills and experience — talk with your Talent Acquisition Partner to learn more.

At Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history. If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know confidence levels and imposter syndrome can get in the way sometimes. We don’t want either to get in the way of finding awesome candidates!

About Khoros

The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations- creating deep relationships and fostering brand loyalty and advocacy.

Khoros offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.

Our Core Values

Accountability - We embrace an ownership mentality

Customer-Centricity - We are obsessed with achieving customer value

Agility - We move with urgency and purpose

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