Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You’re detail-oriented, with a keen eye for data and identifying discrepancies. You prioritize accuracy and are eager to troubleshoot complications as needed. You’re a critical thinker, with a demonstrated ability to work alongside others.

As an Analyst on the Payroll Operations team, you will work across the organization to research and resolve a variety of payroll inquiries. You will be responsible for providing subject matter expertise on best practices as a specialist in Justworks systems.

What You Will Work On

  • Execute day-to-day operations for Justworks’ payroll system including adjustments, reviewing accuracy of income withholding orders/garnishments, and verifying other relevant customer payroll data
  • Identify and resolve payroll discrepancies in Justworks system
  • Work with the Payroll Tax team to ensure accuracy of adjustments
  • Respond to questions and requests from various teams at Justworks, including the Customer Success team
  • Assist with maintaining the internal resource center regarding Payments Operations’ policies and procedures
  • Assist with developing workflows and processing changes
  • Support various teams as a subject matter expert on Justworks payroll
  • Develop and review standard operating documents for stakeholders
  • Perform other related duties as assigned

How You Will Do Your Work

As a Payroll Operations Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.Systems thinking - the ability to look at overall systems holistically and understand how things work within the system through the exploration of inter-dependencies and inter-relationships (context and connections).

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
  • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
  • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

  • FPC required; CPP preferred
  • Minimum of 2 years of relevant work experience, including processing corrections for payroll taxable wages and tax amounts, conducting W-2 audits and processing W-2 corrections, processing 1099 corrections, and adjusting pre-tax deductions
  • Working knowledge of annual wage bases, employee and employer tax rates, Section 125, various retirement plan deductions, employee classifications
  • Familiarity with basic business process management activities (process mapping, improvement, implementation, etc.)
  • Prior experience in quarterly tax reporting and filing is a plus
  • Prior experience with Atlassian Software (Jira and Confluence) is a plus
  • Aptitude for quickly learning new products and subject matter
  • Meticulous and detail-oriented; you pride yourself in finding mistakes or errors
  • Flexible and calm under pressure with an ability to thrive in a changing and complex environment
  • Work effectively within a team, yet have the ability to take initiative and work effectively on  your own

The base wage range for this position based in our New York City Office is targeted $36.30 - $39.93 per hour

 

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. 

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Our DEIB Report and Our DEI Commitment

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Just Be You

We work hard to reflect the world we want to see by leading with diversity, equity, inclusion and belonging (DEIB) principles and want to ensure that people from all backgrounds and experiences feel welcomed, supported, and empowered to potentially join the Justworks team.

We believe that in order to gather accurate demographic information we need to move beyond traditional questions about gender, race and ethnicity, and sexual orientation in favor of more inclusive and open-ended approaches.  Of course, thinking around these areas is ever-evolving so, wherever applicable please feel free to select "I prefer to self-describe" and then elaborate so we can use your feedback to inform survey selections in the future.

Participation in this survey is completely optional. Any responses you choose to share will not be associated with your application and will not in any way be used in any hiring decision.  We are collecting this information to establish a better understanding of our candidate pool and meet commitments related to DEIB as we seek to be representative of the wider world.

At Justworks, we are building an open, inclusive, and collaborative culture that values people and their individual potential in the collective service of our company, our community, and our customers. Our DEIB mission is to help every Justworker grow with confidence and realize their full potential.  

We are leading the industry by transparently holding ourselves accountable for our representation and culture of inclusion by sharing our progress. Starting in 2022, we are releasing DEIB statistics on an annual basis. We know we can always do more to advance DEIB, but we are also proud of the company we are building, one great Justworker at a time.

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