Job Title: Program Manager – Digital Spend Optimization (DSO)

Location: Remote US

Reports To: VP Technology Operations

About the Role:

We are seeking a highly motivated and detail-oriented individual to join our product strategies team as a Program Manager. In this role, you will work closely with our internal teams, vendors and clients to assist in the development and execution of our product strategy. This is an excellent opportunity for someone who is passionate about technology, user experience, and bringing innovative products to market.

Responsibilities:

Conduct market research to identify industry trends, competitive landscape, and customer needs.
Gather and analyze user feedback, usage data, and market insights to inform product decisions.
Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to align on product priorities and roadmap.
Create and maintain product documentation, including user stories, requirements, and specifications.
Coordinate product launches and go-to-market activities, including messaging, positioning, and promotional materials.
Monitor product performance and KPIs, providing regular updates.
Stay up-to-date on emerging technologies and industry developments to contribute fresh insights to product development.
Manage day-to-day product operations.
Work with internal and external clients to refine scope, vision, strategy, and priorities for optimal business and customer solutions.
Collect and analyze feedback from customers, stakeholders, and teams to shape requirements, features, and end products.
Conduct interviews and product analysis with stakeholders to gather quality user requirements via workshops, questionnaires, site visits, workflows, UX testing, and hypothesis testing.
Provide product briefs, market analysis, competitor analysis, trend analysis, financial analysis, success metric analysis, and customer metrics as needed.
Develop clear product requirements and translate them into Epics, User Stories, and tasks.
Refine product backlogs for enhancements and incident management, adapting Agile approaches as needed.

Qualifications:

Bachelor's degree in business, engineering, computer science, or a related field.
Strong analytical and problem-solving skills, with the ability to gather and interpret data to drive decision-making.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Detail-oriented with strong organizational skills, able to manage multiple tasks and priorities in a fast-paced environment.
Passion for technology and product innovation, with a desire to learn and grow in the field of product management.
Previous experience in product management, software development, or a related role is a plus but not required.
Familiarity with Google, Meta, and other digital advertising platforms

The Hiring Manager says:

I am looking for the kind of person who has a concrete understanding of media and marketing strategies. This person has a great attention to detail to root cause issues and can communicate effectively with internal/external clients and partner vendors.

The Way We Work:

Leader Led
Foster Flexibility
Reward Performance
Time Off Matters

Company Mission 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

Our Values 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

J.D. Power is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. 

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Product Manager – Digital Spend Optimization (DSO)

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