Boldly innovating to create trusted solutions that detect, predict, and prevent disease.
Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now!
At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another. We are Thinking Bigger and Moving Faster.
Director, Clinical Operations
Location: San Francisco, CA;
iRhythm Technologies is seeking an experienced and dynamic Director of Clinical Operations. In this role you will drive operational excellence, lead strategic planning, and enhance workflow processes across the Clinical Operations organization. A key component of success in this role is the ability to influence, collaborate, and navigate a global, matrixed environment. Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!
Key Responsibilities:
- Strategic Leadership & Team Development:
- Participate in the strategic management, planning, and operational leadership of clinical operations.
- Provide clear direction to build engaged, high-performing teams that align with iRhythm’s mission and vision.
- Foster a culture of collaboration, excellence, and continuous improvement within the clinical operations teams.
- Process Optimization & Operational Excellence:
- Drive process improvement initiatives by identifying workflow inefficiencies and optimizing systems for greater productivity and quality.
- Use key performance indicators (KPIs) to measure operational success, analyze trends, and make data-driven decisions.
- Ensure accurate, timely reporting of operational data to inform decision-making across teams.
- Oversee fiscal management and cost efficiency in clinical operations to ensure financial sustainability.
- Cross-Functional Collaboration:
- Collaborate with Clinical Quality, System Development, and other cross-functional teams to drive continuous quality improvement activities.
- Actively engage with internal and external stakeholders, ensuring alignment on goals and expectations.
- Strengthen partnerships across departments to define, prioritize, and allocate resources for clinical projects and initiatives.
- Talent Management & Recruitment:
- Partner with HR and Talent Acquisition to recruit and onboard top talent for Clinical Management & Operations teams.
- Support the professional development and growth of the Clinical Operations teams, fostering a culture of inclusion, engagement, and belonging.
- Clinical Quality & Safety:
- Ensure clinical practices adhere to iRhythm’s patient-first, quality-driven culture, prioritizing safe, effective, and timely patient care.
- Evaluate, analyze, and communicate quality metrics in accordance with established performance standards for individuals and teams.
About You:
We are looking for a strategic, results-driven leader who thrives in a fast-paced, evolving environment and has a passion for driving excellence in clinical operations.
Qualifications:
- Education:
- Bachelor’s degree required. Master’s in Health Administration (MHA) or MBA is highly preferred.
- RN or equivalent clinical credentials are preferred.
- Experience:
- Minimum of 7 years of management experience in the medical device, healthcare services, or related field, with a focus on leading large-scale teams required.
- Experience in cardiac sector preferred.
- Skills & Competencies:
- Proven ability to manage workflows and drive operational efficiency, ensuring high productivity and quality outcomes.
- Expertise in team development, with a strong focus on fostering engagement, inclusion, and a culture of belonging.
- Strong business acumen with a solid understanding of industry trends, market dynamics, and financial performance.
- Creative problem-solving skills within established best practices and regulatory guidelines.
- Timely, informed decision-making based on facts, goals, constraints, and risks.
- Highly collaborative with the ability to work effectively in a matrixed organization across various functions and locations.
- Excellent critical thinking, communication (verbal and written), and project management skills.
FLSA Status: Exempt
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Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.