InterSystems provides innovative data management technologies and a unified foundation for healthcare, government, and manufacturing customers in more than 80 countries. Our cloud data platforms create a unified foundation powering critical, data-driven industries. For 45 years, InterSystems has delivered the healthcare data integration engine for the world’s most proven electronic medical record used by health systems and governments.

InterSystems is actively recruiting a Communications Manager to help develop and implement InterSystems external communications strategy.

Reporting to the Director of Corporate Marketing, the Communications Manager will play a key role in enhancing and protecting the company’s reputation and advancing brand and demand generation objectives.

The Communications team manages all external communications – including executive communications, corporate social media, and industry analyst relations — and identifies forward-thinking opportunities to creatively and effectively position InterSystems. The team partners cross-functionally to align and amplify messaging, influence external stakeholders, and elevate leadership vision and strategy.

Responsibilities

Co-lead in developing external communications strategy and driving execution for product launches, customer wins and customer success storytelling, and positive corporate developments for the company (awards, analyst report rankings, etc.).
Build thought leadership and drive the company’s narrative and key messages, including rolling up your sleeves and writing communications materials, such as press releases, executive blogs, media pitches, op-eds, bylined articles, interview and event briefing documents, and executive talking points.
In partnership with the Director of Communications, serve as the key media contact/resource on behalf of the company. Oversee day-to-day proactive and reactive contact with journalists at relevant media outlets covering IT, healthcare, and enterprise data management technologies.
Create ongoing outreach programs to establish and strengthen media and other key relationships and to secure coverage through spokesperson interviews and op-ed and byline article placements.
Proactively identify relevant industry and trend topics being covered by the media on which InterSystems can comment and coordinate responses to generate media coverage.
Support the development and promotion of thought leadership and brand-building campaigns, engaging key audiences through multi-channel communications – including traditional media relations, video interviews and podcasts, and event and conference engagement.
Manage -- and forge strong working relationships with -- external suppliers such as PR agencies, consultants, monitoring agencies, and subscription services.
Play an enabling role in the company’s issues response process. Partner with teams across the business to deliver external communications counsel, messaging, statements and FAQ – to ensure clear, concise and consistent messaging across external audiences.
Build collaborative relationships with cross-functional teams, including marketing, sales, legal, product management and others. As part of this, provide communications guidance to regional marketing teams in other markets.

Qualifications

• 10+ years of experience in corporate communications, external communications, and media relations roles.
• Combined in-house and PR agency experience and past experience working with healthcare, B2B technology companies and/or data management software companies are a plus.
• Healthcare or government experience a plus.
• Strong understanding of the media environment, with a proven track record building media relationships and pitching top-tier business, tech and vertical media outlets and securing coverage.
• Experience developing and managing product launches/events, executive visibility programs, and multi-channel communications programs (as part of integrated marketing and brand campaigns). Experience in issues/crisis management is a plus.
• Able to distill complex technology topics into digestible, relatable messaging and content. Proven track record working with spokespeople to deliver that content through facilitated media interviews.
• Experience in high-impact, multi-channel communications initiatives beyond traditional media relations, such as video, podcasts, events and conferences.
• Excellent written and verbal communication skills. A writing skills evaluation is required in this application process.
• Strong project management skills and the ability to juggle multiple projects.
• A team player and creative thinker – with experience working with international teams.

Education and Training
• Bachelor’s degree (minimum) in Journalism, Communications, Marketing, or other relevant field.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.

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This Data Protection Information Notice (“Notice”) applies to all job applicants of InterSystems Corporation, with its registered office at One Memorial Drive, Cambridge, MA 01242 USA, and its subsidiaries (“InterSystems” or “Data Controller” or “we,” “us,” or “our”), for the purposes of evaluating your suitability for the advertised position and possible employment with us (hereinafter, “application process”). This Notice covers the:

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Being a global organisation, InterSystems is committed to safeguarding your Data and complying with applicable data protection, privacy, and security laws and legislations around the world including, but not limited to, the EU General Data Protection Regulation 2016/679 (the “GDPR”), GDPR as saved into UK law (the “UK GDPR”) (references in this Notice to GDPR also include UK GDPR), Data Protection Act 2018 (DPA) (UK), California Consumer Privacy Act (CCPA), The Privacy Act 1988 (Australia) including the Australian Privacy Principles (APP), The Privacy Act 1993 (New Zealand), Brazilian General Data Protection Law (LGPD), Law 19,628/1999 ‘on the protection of private life’ or Personal Data Protection Law (PDPL) (Chile), Personal Information Protection Law (PIPL) (China), Personal Data (Privacy) Ordinance Cap. 486 (Hong Kong), Information Technology Act 2000 read along with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 (India), Act on Protection of Personal Information (APPI) (Japan), Saudi Arabia’s Personal Data Protection Law (PDPL) and its implementing Regulations (KSA), Personal Data Protection Law N° 29733 (PDPL) and its Regulation (Peru), Personal Data Protection Act 2012 and Amended Act 2020 (PDPA) (Singapore), Protection of Personal Information Act 4 of 2013 (POPIA) (South Africa), the new Swiss Federal Act on Data Protection (nFADP), Personal Data Protection Act (PDPA) (Thailand), the Federal Decree Law No. 45 of 2021 on Personal Data Protection (UAE), and other applicable privacy and data protection laws to the extent that they apply to InterSystems’ processing of your Data (collectively, “Data Protection Laws”). InterSystems is responsible for ensuring that it processes your Data in compliance with applicable Data Protection Laws.

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We take care to allow access to your Data only to those who require such access to perform their tasks and duties, and to third parties who have a legitimate business purpose or other lawful ground for accessing it. Whenever we permit a third party to access your Data, we implement appropriate measures to ensure your Data is used in a manner consistent with this Notice and that those parties are duly bound by confidentiality obligations or appointed as a Data Processor. Please note that the provision of your Data is not mandatory; however, without your Data we will not be able consider your application for the position.

Your Data will be shared with the relevant local InterSystems affiliate for the location of the position for which you have applied. In addition, your Data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by InterSystems to help operate this site on behalf of InterSystems, as the Data Controller, to facilitate and support our recruitment and hiring process.

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If you are a job applicant in the United Kingdom, European Economic Area, or Switzerland (collectively, “Europe”), our legal basis for processing your Data described above will rely on the following legal bases:

it is in our legitimate interest (which are not overridden by your rights, particularly taking into consideration the safeguards that we put in place);
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For further information on how we handle your Data, please see the Recipients, Transfer, Disclosure of Information [Your Data] section of the InterSystems Privacy Statement.

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More information about InterSystems’ Global Trust program and the data protection, privacy, and security protections and safeguards is available at www.InterSystems.com/GlobalTrust.

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