We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

 

Overview

 

 

About the Role 

This role offers the exciting opportunity to leverage your technical expertise and leadership skills to drive programs that enhance our products, applications, platforms, and ultimately, the experiences of millions of customers, shoppers, and partners. As a Senior Technical Program Manager at Instacart, you will be at the forefront of our mission to transform the grocery industry by delivering on Instacart’s most complex and impactful efforts. You will fully own programs, working closely with cross-functional teams in Engineering, Product Management, Data Science, Design, Business Development and others to define requirements, manage execution, mitigate risks, and deliver on time with high quality outcomes. We are looking for driven individuals who thrive in a fast-paced engineering environment, are passionate about quality and improving team performance, and feel comfortable making decisions on scope and technical trade-offs as well as building executive-level narratives. You are able to operate independently and work proactively with various teams across the organization. 

Every day we solve incredibly complex, cross-functional problems that have impact across our 4-sided marketplace including customers, shoppers, brands, and retailer partners. Ultimately we strive to deliver a first-class, high quality experience for our customers. Join us in leading the digital transformation of the grocery industry and delivering innovative, next-generation experiences to our customers

 

 

About the Team 

The Technical Program Management team is an integral part of the Instacart Engineering organization. We bring teams together to tackle big problems and lead Instacart’s products, platform, and operational excellence forward. Our work and its impact span the multi-sided marketplace, from connecting customers with coupons and deals for their favorite brands, unlocking new ways to shop for and deliver groceries, to evolving our ML/AI and data infrastructure at Instacart, and more. We are trusted to deliver on Instacart’s strategy at scale, unravel dependencies, and promote the strong collaboration and communication that enables teams across the company to achieve more together.

 

 

ABOUT THE JOB

  • Lead the planning and high quality technical execution of large sized engineering programs with high degree of ambiguity, complexity, and visibility demonstrating a strong sense of urgency, efficiency, and ownership.
  • Work closely with Software Engineers, Product Managers, Product Designers, Data Scientists and other cross-functional partners  to set project objectives and metric-based success criteria. Drive definition of project requirements and execution plans, and manage an overall program's progress and outcome.
  • Own clear and effective communication with stakeholders, ensuring alignment on and awareness of priorities, risks, and changes. 
  • Foster a culture of teamwork and shared goals, creating a collaborative team environment and driving the right level of process to ensure efficiency and high quality delivery within the program team.
  • Contribute broadly to Instacart’s success by suggesting and driving organization-wide initiatives.

 

 

ABOUT YOU

Minimum Qualifications

  • 5+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline.
  • Demonstrated ability to create functional specs, set program structure and influence program strategy. Previous experience in managing complex multi-org programs end-to-end, from definition to launch, throughout a software development lifecycle.
  • A strong communicator with the ability to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders.
  • A strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth, identify potential issues and offer actions to prevent them.
  • Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal. Can build trust and partnerships with senior Engineering and Product leaders.
  • Growth mindset - seeks and is receptive to actionable feedback and growth opportunities.
  • Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within budget.
  • Self-motivated and thrives in a fast-paced environment.
  • Bachelor's degree in a technology / engineering discipline.

 

Preferred Qualifications

  • Master’s degree in a technology/engineering discipline.
  • Demonstrated ability to showcase deep technical domain knowledge on the programs that you take on, enabling you to be seen as a strong technical voice in the program and adding significant value towards architecting a program. 
  • Demonstrated ability to drive architectural and strategic decisions at the org leadership level.
  • Extensive previous experience around creating innovative program management processes/tools/approaches to deliver company outcomes reliably and efficiently.

 

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$176,000—$195,000 USD
WA
$168,000—$187,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$161,000—$179,000 USD
All other states
$146,000—$162,000 USD

Apply for this Job

* Required
resume chosen  
Dropbox
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox
(File types: pdf, doc, docx, txt, rtf)
Cancel
Voluntary Self ID Questionnaire (U.S.)

At Instacart, we like to think of ourselves as a potluck—where everyone brings something new, different, and flavorful to the table. We believe our team’s wide range of perspectives, experiences and backgrounds enable us to build a better product for our customers. Instacart is for everyone, and we’re committed to fostering diverse and inclusive teams that reflect the communities we serve.

Individuals seeking employment at Instacart are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other protected characteristic. 

Please note: If you apply for more than one job, you will be asked to fill out the questionnaire for each application.  

Why are we asking?

In order to track our effectiveness in recruiting a wide range of talent, we invite all applicants to self-identify demographic information. Completion of the form is required as part of our standard application process - but disclosing your demographic information is optional. Any information that you do provide will be recorded and maintained in a confidential file.

Self-identification categories

  • Gender Identity: How a person identifies their gender, regardless of their gender assigned at birth. 

  • LGBT2QIA+: An umbrella term for a range of sexual orientations and gender identities/expressions. Stands for “Lesbian, Gay, Bisexual, Transgender, Two-Spirit, Queer, Intersex, and Asexual. The plus sign is meant to encompass all other identities that belong to this community.” 
  • Race/Ethnicity: A person’s racial, ethnic or origin identity. 

  • Disability Status: A person’s physical or mental impairment which may limit one or more of their major life activities. Learn more here. 

  • Military Service: A person who has spent time serving in any branch of the military (retired or active). Learn more here. 

What is your gender or gender identity? (Select one) *





Do you identify as a member of the LGBT2QIA+ community? (Select one) *



What is your race and/or ethnicity? Please check all that apply. *








Military Veteran Status (Select one) *





Disability Status (Select one) *




Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.