We're transforming the grocery industry

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. 

Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.

 

OVERVIEW

Instacart’s Strategy & BizOps team moves fast to set direction for our organization and solve Instacart’s toughest cross-functional problems. This is a rare opportunity to impact a fast-growing, high-potential startup, with high visibility into Instacart’s Product, Engineering, Analytics, Operations, Business Development & Finance teams.

As a Strategy & BizOps team member, you will be the primary point of contact for our leadership team on critical questions related to Instacart’s near-term and long-term success. You will need to solve for multiple strategic priorities (i.e. growth, efficiency, and quality) and consider various stakeholders (customers, shoppers, advertisers, and retailers). Each week will bring you a new set of projects and challenges, where success is measured by data-driven outcomes -- you will have the satisfaction of seeing the results of your work and earning the gratitude of your peers while growing your career and learning the ins-and-outs of a cutting-edge tech startup.

As a Strategy & BizOps Associate, you are the perfect mix of analytical, technical, and operational. You will collect, sanitize, analyze, and synthesize data; apply critical thinking & communications skills to make actionable recommendations; and drive those recommendations thru to execution. You are a clear, confident communicator who loves taking a complicated problem, decomposing it, and building a compelling business case.

ABOUT THE JOB

  • Identify and triage key questions, issues, and roadblocks facing the company using your business acumen and experience
  • Conduct quantitative research and analysis requiring complex data retrieval that results in compelling recommendations for our leadership team
  • Collaborate on critical operational excellence projects, turning your strategic recommendations into reality
  • Serve as an important cross-functional liaison between Instacart’s Product, Engineering, Analytics, Operations, Business Development & Finance teams

ABOUT YOU

  • Work experience in a relevant field with demonstrated cross-functional and collaborative project management experience, and a track record of leveraging data for business impact. This is a great opportunity for those with experience in Consulting, Banking, and Private Equity, Corporate Strategy, or similar roles
  • SQL experience required
  • Highly proficient in advanced Excel
  • Data visualization tool experience a plus (Tableau)
  • Ability to deep dive into data, identify and quantify opportunities, and design creative and sustainable solutions
  • Polished communication skills and comfort working with internal stakeholders including senior leadership
  • Proven track record of designing and implementing process improvement projects from start to finish in a resource-constrained environment
  • A self-starter with the ability to quickly respond to problems independently

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

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Voluntary Self ID Questionnaire (US)

At Instacart, we like to think of ourselves as a potluck—where everyone brings something new, different, and flavorful to the table. We believe our team’s wide range of perspectives, experiences and backgrounds enable us to build a better product for our customers. Instacart is for everyone, and we’re committed to fostering diverse and inclusive teams that reflect the communities we serve.

Individuals seeking employment at Instacart are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Please note: If you apply for more than one job, you will be asked to fill out the voluntary questionnaire for each application.  

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In order to track our effectiveness in recruiting a wide range of talent, we invite all applicants to self-identify demographic information. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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  • Disability Status: A person’s physical or mental impairment which may limit one or more of their major life activities. Learn more here. 
  • Military Service: A person who has spent time serving in any branch of the military (retired or active). Learn more here
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