We're transforming the grocery industry

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. 

Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.

Overview

Instacart’s Strategy & BizOps team moves fast to set direction for our organization and solve Instacart’s toughest cross-functional problems. This is a rare opportunity to impact a fast-growing, high-potential startup, with high visibility into Instacart’s Product, Operations, Advertising, Engineering, Business Development and Analytics teams.

As a Strategy & BizOps team member, you will be the primary point of contact for our leadership team on critical questions related to Instacart’s near-term and long-term success. You will need to solve for multiple priorities (growth, efficiency, quality, just to name a few) and consider various stakeholders (customers, shoppers, and retailers). Each week will bring you a new set of projects and challenges, where success is measured by data-driven outcomes -- you will have the satisfaction of seeing the results of your work and earning the gratitude of your peers while growing your career and learning the ins-and outs of a cutting edge tech startup.

 

About The Job

  • Lead critical cross-functional initiatives to identify and quantify strategic growth opportunities and operational improvements, design sustainable solutions, and persuade and align varying audiences during change management initiatives of your own, turning your strategic recommendations into reality.
  •  Develop a rigorous and detailed understanding of the P&L by geography, user type, product and retailer to drive growth, retention, product & pricing strategies.
  • Identify and triage multiple priorities, issues, and roadblocks facing the company using your experience leveraging data for business impact.
  • Serve as the primary cross-functional liaison between Instacart’s Product, Engineering, Analytics, Operations, Business Development & Finance teams.

 

About You

  • Work experience in a relevant field with demonstrated cross-functional and collaborative project or team management experience, and a track record of leveraging data for business impact. This is a great opportunity for those with experience in Consulting, Banking, Private Equity, Corporate Strategy, or similar roles; MBA a plus.
  • Experience building and managing lean teams with outsized company impact. 
  • A history of identifying and developing business cases for strategic growth opportunities and operational improvements and elegantly executing projects from proposal to implementation. 
  • A self-starter with the ability to quickly respond to problems independently and proactively address conflicting stakeholder requirements to achieve creative compromise.
  • Ability to deep dive into data, identify and quantify opportunities, and design sustainable improvements and solutions. Proficient in advanced Excel; SQL a plus.
  • Polished communication skills and comfort working with senior leadership.
  • Passion for creating a best-in-class experience for Instacart’s customers & shoppers.

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

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Voluntary Self ID Questionnaire (US)

At Instacart, we like to think of ourselves as a potluck—where everyone brings something new, different, and flavorful to the table. We believe our team’s wide range of perspectives, experiences and backgrounds enable us to build a better product for our customers. Instacart is for everyone, and we’re committed to fostering diverse and inclusive teams that reflect the communities we serve.

Individuals seeking employment at Instacart are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Please note: If you apply for more than one job, you will be asked to fill out the voluntary questionnaire for each application.  

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In order to track our effectiveness in recruiting a wide range of talent, we invite all applicants to self-identify demographic information. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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