We're transforming the grocery industry

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. 

Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.

 

OVERVIEW

Since 2012, Instacart has been focused on making grocery delivery convenient, affordable, and accessible to everyone. We bring fresh groceries and everyday essentials to customers across the US and Canada from nearly 55,000 stores across 5,500 markets. Our mission is to create a world where everyone has access to the food they love, and to achieve that goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment.

We use machine learning and Internet-scale data to elevate customer experience, improve efficiency, and reduce cost. As an example, we manage catalog data imported from hundreds of retailers, and we build product and knowledge graphs on top of the catalog data to support a wide range of applications including search and ads.

We are looking for talented Ph.D. students to have an internship in our fast moving team. You will have the opportunity to work on a very large scope of problems in search, ads, personalization, recommendation, fulfillment, product and knowledge graph, pricing, etc.

ABOUT THE JOB

Based on your passion and background, you may choose to work in a few different areas:

  • Query understanding - Using cutting-edge NLP technologies to understand the intent of user queries.
  • Search relevance and ranking - Improving search relevance by incorporating signals from various sources.
  • Ads quality, pCTR, etc. - Improving ads revenue and ROAS.
  • Knowledge graphs - Working on graph data management and knowledge discovery, and creating a natural language interface for data access.
  • Fraud detection and prevention - Using cost sensitive learning to reduce loss.
  • Pricing - Estimating willingness-to-pay, and optimizing revenue and user experience.
  • Logistics - Optimization in a variety of situations, including supply/demand prediction, last mile delivery, in-store optimization, etc.

ABOUT YOU

  • Ph.D. student in computer science, mathematics, statistics, economics, or related areas.
  • Strong programming (Python, C++) and algorithmic skills.
  • Good communication skills. Curious, willing to learn, self-motivated, hands-on.

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

Apply for this Job

* Required
  
  


Voluntary Self ID Questionnaire (Canada)

At Instacart, we like to think of ourselves as a potluck—where everyone brings something new, different, and flavorful to the table. We believe our team’s wide range of perspectives, experiences and backgrounds enable us to build a better product for our customers. Instacart is for everyone, and we’re committed to fostering diverse and inclusive teams that reflect the communities we serve.

Individuals seeking employment at Instacart are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, gender identity, or sexual orientation. 

Please note: If you apply for more than one job, you will be asked to fill out the voluntary questionnaire for each application.  

How is this information used?

In order to track our effectiveness in recruiting a wide range of talent and to ensure that we comply with reporting requirements, we invite all applicants to voluntarily provide demographic information in a confidential survey. Providing this information is entirely optional. It is only used to ensure our hiring efforts remain free of bias and for diversity monitoring purposes. Data collected is not factored into the hiring decision or thereafter and will not affect your opportunity for employment at Instacart.

Who has access to this data?

To ensure our hiring efforts are equitable, data is stored confidentially in our ATS (Applicant Tracking System) where only an Administrator can view demographic reporting. It is not accessible to hiring teams. Data is stored securely in a cloud-based data-warehouse to create anonymized dashboards that select HR leaders can reference.

Self-identification categories 

  • Gender Identity: How a person identifies their gender, regardless of their gender assigned at birth. 
  • LGBTQIA+: A person's sexual identity.
  • Race/Ethnicity: A person’s racial, ethnic or origin identity. 
  • Disability Status: A person’s physical or mental impairment which may limit one or more of their major life activities. Learn more here. 
  • Veteran Status: A person who has spent time serving in any branch of the military (retired).
What is your gender or gender identity? Please check all that apply.







Do you identify as a member of the 2SLGBTQ+ community? (Select one)



Please indicate which best describes your race/ethnicity/national heritage and/or cultural background. Check all that apply.









Do you identify as a Person of Colour? (Select one)



Disability Status (Select one)




Are you a Canadian Armed Forces Veteran/Reservist or the spouse of a Canadian Armed Forces Veteran/Reservist? (Select one)