We're transforming the grocery industry

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. 

Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.

Solving these problems is what helps our customers get back time in their day, so they can do more of what they love.

Introducing Our Hybrid Working Model

As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work.  Learn more about our flexible approach to where we work.

 

 

OVERVIEW

Since its start in 2012, Instacart has expanded to 25 markets and partnered with 350+ retailers across the U.S. Our mission is to transform everyday life, and to achieve the goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment. We use machine learning and Internet-scale data to elevate customer experience, improve efficiency, and reduce cost. As an example, we manage catalog data imported from hundreds of retailers, and we build product and knowledge graphs on top of the catalog data to support a wide range of applications including search and ads.

We are looking for talented Ph.D. students to have an internship in our fast moving team. The students will have the opportunity to work on a very large scope of problems in search, ads, personalization, recommendation, fulfillment, product and knowledge graph, pricing, etc.

ABOUT THE JOB

Based on your passion and background, you may choose to work in a few different areas:

  • Query understanding - Using cutting-edge NLP technologies to understand the intent of user queries.
  • Search relevance and ranking - Improving search relevance by incorporating signals from various sources.
  • Ads quality, pCTR, etc. - Improving ads revenue and ROAS.
  • Knowledge graphs - Working on graph data management and knowledge discovery, and creating a natural language interface for data access.
  • Fraud detection and prevention - Using cost sensitive learning to reduce loss.
  • Pricing - Estimating willingness-to-pay, and optimizing revenue and user experience.
  • Logistics - Optimization in a variety of situations, including supply/demand prediction, last mile delivery, in-store optimization, etc.

ABOUT YOU

  • Ph.D. student in computer science, mathematics, statistics, economics, or related areas.
  • Strong programming (Python, C++) and algorithmic skills.
  • Good communication skills. Curious, willing to learn, self-motivated, hands-on.

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Voluntary Self ID Questionnaire (US)

At Instacart, we like to think of ourselves as a potluck—where everyone brings something new, different, and flavorful to the table. We believe our team’s wide range of perspectives, experiences and backgrounds enable us to build a better product for our customers. Instacart is for everyone, and we’re committed to fostering diverse and inclusive teams that reflect the communities we serve.

Individuals seeking employment at Instacart are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Please note: If you apply for more than one job, you will be asked to fill out the voluntary questionnaire for each application.  

Why are we asking?

In order to track our effectiveness in recruiting a wide range of talent, we invite all applicants to self-identify demographic information. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Self-identification categories 

  • Gender Identity: How a person identifies their gender, regardless of their gender assigned at birth. 
  • LGBTQIA: A person's sexual identity.
  • Race/Ethnicity: A person’s racial, ethnic or origin identity. 
  • Disability Status: A person’s physical or mental impairment which may limit one or more of their major life activities. Learn more here. 
  • Military Service: A person who has spent time serving in any branch of the military (retired or active). Learn more here
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