Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.
Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
The Role
As part of the Production Account Management team, this role provides a unique opportunity to manage the production scope for one of the world's leading global companies. You will be responsible for overseeing projects across the ASEAN South Pacific (ASP) region, collaborating with a diverse range of clients, and managing projects from start to finish.
This role is pivotal to the smooth running of the account with focus on delivering excellency in production quality and high levels of client service.
Reporting lines and critical stakeholders
This role reports to the Cluster Lead (based in Singapore) and will collaborate with various internal and external stakeholders.
Responsibilities
Key day-to-day project contact with lower to mid-level clients:
- Coordinate the flow of work into the studio, ensuring projects stay on track by factoring in available studio resources, incorporating feedback and revisions, and meeting material deadlines.
- Work closely with internal teams across various disciplines (e.g., Broadcast, Print, Digital, Language Services) to ensure all stakeholders are aligned on deliverables, project specifications, timelines, and budgets.
- Oversee project workflows with clients, maintaining clear communication on project status at all stages. Present a Production Point of View (POV) and ensure deliverables stay within the approved budget and timeline.
- Manage day-to-day project administration, including the careful upkeep of project trackers and finance sheets. Collaborate with the Finance team to reconcile estimates with actuals, resolve any budget discrepancies, and close out jobs when completed.
- Organise and/or participate in internal and client meetings or calls. Share agendas, actively contribute to discussions, and provide clear meeting summaries and reports afterward.
- Work with external agency partners (e.g., creative, shopper, media, social & influence) and vendors to obtain necessary assets, working files, schedules, technical specifications, and copy deadlines.
You will also handle general production-related requests, such as gathering materials, compiling information for client reports and presentations, or providing administrative assistance as needed by the team.
Requirements
Communication & Collaboration
- Strong communication skills; fluent oral and written English is critical (other languages desirable)
- Strong interpersonal skills
- Active listening – being sensitive and responsive to client’s needs and concerns
- Ability to thrive in a dynamic, muti-disciplinary agency environment and working with remote teams
Processes
- Multi-tasking will be the order of the day - prioritization, organization and time-management are indispensable
- Resilience and ability to work under pressure and to tight deadlines
- Good understanding of video, print and digital production process, coupled with the continuous hunger to deepen/broaden production knowledge
- Strong numeracy skills
- Understanding of and adherence to commercial compliance procedures
- Attention to detail is a must for production excellency
- Proficiency in Microsoft Office
Qualifications
- 1-2 years of experience in account management or project management working in a video, print or digital production; experience servicing international/regional accounts, and/or a diverse set of clients or stakeholders is of advantage
- Fresh graduates will be considered if prior internship experience in agency environment
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Diversity & Inclusion
Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.
We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.
Please contact careers@hogarth.com if you need the job advert or form in another format.
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