Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.
Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
About the Role: We're seeking an experienced Account Manager to join our dynamic advertising and marketing team. This role requires a blend of project management expertise, client relationship skills, and a deep understanding of marketing production processes across various channels.
Key Responsibilities:
- Project Management and Delivery:
- Manage end-to-end delivery of small to medium-sized marketing projects
- Ensure projects are delivered on time, within scope, and on budget
- Develop and maintain project timelines aligned with SLAs and client requirements
- Coordinate with language PMs, production teams, QCs, agencies, and clients to guarantee on-time completion
- Client Relationship Management:
- Serve as the primary day-to-day contact for clients across assigned projects
- Proactively manage internal and external stakeholder expectations
- Structure regular status updates and communications with clients
- Escalate issues to Senior Account Managers or Client Services Managers when necessary
- Brief Management and Cost Estimation:
- Review and triage client briefs, proactively identifying and resolving queries
- Collaborate with agencies, clients, and media teams to clarify brief requirements
- Review media plans and correlate them with client briefs
- Evaluate master assets and provide suggestions on suitability for local market adaptations
- Assess and report on deviations between local adaptations and global guidelines
- Determine effort estimates for defined scopes of work
- Create accurate project cost estimations using rate cards
- Obtain client/agency approval and relevant Purchase Orders
- Adjust cost estimations promptly in case of scope creep
- Production Brief Creation:
- Develop clear, concise briefs for each task within the project management system
- Eliminate ambiguity and potential misinterpretations in briefs
- Quality Control and Compliance:
- Review project deliverables thoroughly
- Ensure all deliverables meet brief quality standards, best practices, and client expectations
- Demonstrate high adoption of processes and compliance standards
- Financial Management:
- Own project budgets and track ongoing costs throughout the project lifecycle
- Reconcile estimates to actuals and resolve budget discrepancies
- Manage Purchase Orders, financial reporting, and billing
- Process Optimization:
- Understand and apply the automation decision tree for optimal production workflow
- Continuously seek and implement ways to enhance efficiency and quality
- Adhere diligently to established processes
- Reporting and Analysis:
- Report on project profitability, quality, on-time delivery, and turnaround time
- Consolidate billing information and generate invoices as per established processes
Required Skills and Experience:
- Proven experience in marketing and production implementation across digital, video, content, and social channels
- Strong understanding of creative development processes, content production, and marketing methodologies
- Excellent project management skills with ability to manage multiple projects simultaneously
- Proficiency in Microsoft Office suite and project management tools (e.g., JIRA, Smartsheet, Trello, Miro)
- Outstanding written and verbal communication skills
- Ability to build and maintain strong client relationships
- Keen eye for detail and commitment to high-quality deliverables
- Adaptability to work in a fast-paced, changing environment
Work Environment: This is a hybrid role, with an expectation of working from the office approximately 60% of the time. The role offers flexibility in working arrangements to balance office and remote work effectively.
If you're a detail-oriented professional with a passion for marketing production and a talent for managing complex projects and client relationships, we want to hear from you!
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Diversity & Inclusion
Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.
We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.
Please contact careers@hogarth.com if you need the job advert or form in another format.
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