Quality Assurance Manager

Factor_ a brand of HelloFresh is seeking an experienced Quality Assurance Manager to be responsible for adhering to all product quality, food safety regulatory and HACCP standards. This role oversees the development, implementation, review and maintenance of the HACCP system. The position supervises the food safety and sanitation team. Additionally, the position develops, implements and manages food safety & HACCP systems designed to ensure continuous compliance with all food safety regulatory and HACCP standards.

You will ….

Ensure food safety compliance with local, city, state and federal requirements
Create and manage HACCP processes
Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality.
Manages the food safety and sanitation departments to ensure high productivity and high technical integrity.
Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
Maintain an active role on internal continuous improvement teams.
Provide, and oversee, inspection activity for products throughout the production cycle.
Interact with vendors and procurement to ensure food safety of all purchased parts.
Addressing nonconformities from previous internal and external audits.
Conducting a management review of the food safety & HACCP system.
Following-up on and closing pending preventive and corrective action requests.
Ensuring that organizational systems and training is in place.
Ensuring that documentation and design controls are appropriate for organization.
Administering document control and configuration management system.
Overseeing established calibration and testing programs.
Provide all employees with necessary tools, proper training and corrective direction.

You are…

Experienced with HACCP and SQF
Leadership: train and develop a large group of employees
Performance Management: for assigned production lines
Problem Solving/Analysis
Results Driven
Communication Proficiency: speak to employees with tact and diplomacy
Time Management: tracking/monitoring production and maintaining productivity
Technical Capacity: computer literacy to input information into the computer
Learning Orientation: able to take direction and relay information to employees

At a minimum, you have…

Bachelor's degree in engineering, Food Science, Biology or other relevant subjects
5+ years of experience within the food industry
Experience leading a team of managers, coaching and training the team
Strong attention to detail and data driven mindset
Extensive knowledge of principles and applications of FSQA programs including HACCP, Sanitation
Up-to-date knowledge on FDA guidelines

You’ll get…

Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
Generous PTO, including sabbatical, and parental leave of up to 16 weeks
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Tuition reimbursement for continuing education
Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#factor #JD1008

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California Consumer Privacy Act Notice to Applicants and Employees *

Pursuant to the California Consumer Privacy Act (“CCPA”), this notice provides information about the categories of personal information Grocery Delivery E-Services USA, Inc. (dba HelloFresh) collects about applicants and employees, and the purposes for which the categories of personal information shall be used.

For purposes of this notice, “personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household, or as otherwise defined under the CCPA.

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“Personal information,” includes but is not limited to the following:

A. Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

B. Personal Information, as defined by California Civil Code section 1798.80(e):
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account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

C. Characteristics: Characteristics of protected classifications under California or federal law.

D. Commercial Information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

E. Biometric Information: An individual’s physiological, biological, or behavioral characteristics, including an individual’s deoxyribonucleic acid (DNA), that can be used, singly or in combination with each other or with other identifying data, to establish individual identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.

F. Internet or Other Electronic Network Activity Information: Browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.

G. Geolocation Data: Geolocation data.

H. Audio, electronic, visual, thermal, olfactory, or similar information: Audio, electronic, visual, thermal, olfactory, or similar information.

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J. Education Information: Information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act.

K. Inferences: Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

HelloFresh collects the following categories of personal information about applicants and/or employees:

A. Identifiers: Real name, alias, postal address, email address, social security number, driver’s license number, passport number.

B. Personal Information, as defined by California Civil Code section 1798.80(e):
Name, signature, social security number, address, telephone number, passport number,
driver’s license or state identification card number, insurance policy number, education,
employment, employment history, bank account number, or any other financial information, medical information, or health insurance information.

C. Characteristics: HelloFresh may collect characteristics of protected classifications under California or federal law as legally required, as permitted and in accordance with applicable state, federal, or local law.

D. Commercial Information: HelloFresh does not collect information from this category.

E. Biometric Information: Fingerprints.

F. Internet or Other Electronic Network Activity Information: Browsing history and search history.

G. Geolocation Data: Geolocation data.

H. Audio, electronic, visual, thermal, olfactory, or similar information:Thermal information.

I. Professional or Employment-Related Information: Professional and employment-related history.

J. Education Information: Education history.
K. Inferences: Inferences drawn from any of the information identified above to create a profile about an applicant’s or employee’s behavior, abilities, attitudes, and aptitude, depending on position.

HelloFresh uses the above categories of personal information for the following business
purpose(s):

• To make employment decisions and further the employee relationship;
• To facilitate payroll, benefit, and leave of absence administration;
• For health and security purposes;
• To obtain and/or maintain insurance policies and coverage;
• To comply with state and federal laws and regulations;
• To manage workers compensation claims and conduct workplace investigations

Have you reviewed the above California Consumer Privacy Act Notice to Applicants and Employees?

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