Patient Navigator Trainer

Patient Navigator Trainer (East Coast, Remote + Travel Required)

Positions Available: 2
Location: Remote (East Coast residency required)
Travel Requirement: 50%+ (primarily for on-site training and support)

At HALO Precision Diagnostics, we believe every patient is unique. Our mission is to drive early detection and personalized care through precision diagnostics that improve patient outcomes. We are rapidly expanding and seeking motivated, adaptable professionals who are passionate about improving the healthcare experience.

Position Summary

As a Patient Navigator Trainer, you will play a critical role in preparing our Patient Navigator team to succeed. You will deliver engaging, effective training on HALO’s diagnostic offerings, supporting both remote and in-person learning. This position requires frequent travel to support new site launches and provide hands-on guidance to new Navigators. Your efforts will directly contribute to the success of HALO’s precision diagnostics program and the quality of care we deliver to patients.

Key Responsibilities

• Train and support Patient Navigators in effectively communicating HALO’s precision diagnostic services to patients.
• Deliver remote and onsite education and support tailored to individual learning needs.
• Provide in-person training and support during the launch of new partner sites.
• Address frequently asked logistical and clinical questions during training; transition ongoing support to appropriate reporting structures post-training.
• Collaborate with internal teams to review and update training materials as needed.
• Assist with special projects and maintain regular communication regarding timelines and progress.
• Follow defined escalation pathways and communication protocols.
• Serve as a temporary onsite Navigator when needed due to staffing gaps.
• Maintain professionalism, punctuality, and a clean working environment while on-site.
• Foster strong working relationships with on-site partner staff.

Required Qualifications

• Proven experience in training entry-level healthcare administrative staff.
• Solid understanding of HIPAA compliance and patient privacy regulations.
• Willingness and ability to travel at least 50% of the time across the East Coast and potentially across the United States. 

Preferred Qualifications

• 2–5 years of experience in healthcare, genetics, or diagnostic imaging.
• Licensed Vocational Nurse (LVN) or Registered Nurse (RN) with healthcare training experience.
• Experience in gynecology (GYN), cancer care, or related patient navigation fields.

Key Skills & Competencies

• Strong communication and interpersonal skills.
• Ability to teach and adapt content for diverse learning styles.
• Flexibility and adaptability in a fast-paced, evolving healthcare environment.
• Collaborative mindset and team-oriented approach.
• Detail-oriented with excellent organizational and follow-up abilities.

Why Join HALO 

• Work with a mission-driven team passionate about transforming healthcare.
• Be part of a rapidly growing organization at the forefront of precision diagnostics.
• Opportunities for career growth, innovation, and meaningful impact on patient lives.

Note: This is a remote position but requires East Coast residency due to travel logistics and time zone coverage. Frequent travel is integral to the role.