OVERVIEW:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
Play a vital role in Guidepoint’s success.
As a Project Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients.
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint.
What YOU will own:
- Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients.
- Coordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more.
- Mentor the Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client’s project.
- Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services.
- Work with other Project Managers in the team to provide industry guidance for projects.
- Each PM contributes to the company goals and has their own target that impacts the team targets.
Experience YOU Bring:
- Bachelor’s or Master’s degree.
- 2 - 4 years of client-facing or account management experience.
- Experience working in fast paced environments.
Skills YOU will Bring:
- Outgoing personality with the ability to speak with people at all professional levels.
- Excellent priority management and ability to work within tight deadlines.
- Excellent written and verbal communication skills.
- Effective time management and organizational skills.
- Demonstrated ability to work both individually and as part of a team.
- Fluency in English is required, and knowledge of additional languages is preferred (French, Spanish, German, etc.).
- Desire to go the ‘’extra mile’’ in terms of client relationship management.
- PMP certification is neither required nor desired.
What We Offer:
- Competitive compensation including a performance-based bonus.
- Private health insurance.
- Structured and solid way of work.
- Casual work environment.
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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