Overview:

Guidepoint’s Information Technology (IT) team provides the structure for all departments within the company and all offices across the globe to operate smoothly. As Guidepoint continues to grow, IT constantly manages and updates workflows to continue to provide functionality and facilitate the flow of information. The IT Operations team is taking on challenges to improve our support and delivery to optimize the seamless experience for our users.

The role supports the Desktop Infrastructure and IT operations for Guidepoint offices.This includes installing, configuring, diagnosing, repairing and upgrading hardware and software applications. Experience with IT setups, building computers, etc.

What You’ll Do:

  • Setting up and configuring new desktops and users (Ability to lift up to 25 lbs and to assist with desktop moves and re-cabling)
  • Learn to troubleshoot network issues, desktop application issues, security issues (Anti-virus, malware, etc)
  • Printers; presentation devices
  • Learning remote support to global users
  • Manage and support mobile devices
  • Assist with Inventory management
  • Research on new technology; Being a quick learner and willingness to support the team for operational excellence.

What You Have:

  • OS: Working knowledge of Windows OS.  (Mac/Linux a plus)
  • Networking: LAN, WAN, TCP/IP, DHCP, DNS, Active Directory
  • Security: Data & Network security
  • Messaging: POP3/IMAP/SMTP; Exchange; Blackberry; MS Outlook
  • Hardware: Dell Desktops, Printers/Copiers/Fax;
  • Virtualization: Server and Desktop virtualization technology
  • Applications: Basic Desktop applications,
    • Application deployment and updates as needed
    • Data recovery tools, Microsoft Office, QuickBooks, etc
  • Telecommunication: Data and voice circuits; Avaya IP Phones; Mobile devices

What We Have:

  • Competitive compensation
  • Free snacks and beverages
  • Excellent medical, dental, and vision coverage for you and your dependents
  • 401(k) match, life insurance, commuter benefits, corporate gym rates, paid time-off and parental leave plans
  • Friday happy hour and “Summer Fridays”
  • Year-round corporate athletic league
  • Casual work environment

About Guidepoint:

Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies.

 

 

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Guidepoint are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.