Our Vision is to be the best choice for healthcare in our community

Job Title: Endoscopy PAT/Surgery Coordinator

Job Summary: Manages and coordinates the pre-procedural process for Endoscopy patients.

** 1 year previous experience required.**

WHAT DOES FLORIDA MEDICAL CLINIC ORLANDO HEALTH HAVE TO OFFER ITS EMPLOYEES? 

We offer a wide choice of compensation and benefit programs that are among the best.  From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

  • Gives you an employer that you will have pride in working for
  • Provides excellent training programs and opportunities for growth
  • Offers Medical Benefits including:
    • Employer Contributions to HSA high deductible plan
    • Discounts at our medical facilities
    • Cigna Open Access OAPIN & OAP plans
  • Supports Incentive based Wellness Programs
  • Offers company sponsored Life Insurance with buy-up provisions
  • Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
  • Supports Paid Time Off and Holidays
  • Gives generous 401K plan with annual 3% Employer contribution after one year of employment
  • Values and appreciates its employees
  • Boasts a reputation for superior health care and quality service

Essential Functions of the Position:

Essential Functions of the Position:

Prepares charts prior to visit.

  • Chooses appropriate blank medical record packet, specific to the surgery/procedure to be performed (Tampa & ZH)
  • Ensures every chart contains the necessary medical record chart documents and/or billing sheets by locating/printing required documents from company-wide medical records software system (required documents may vary per location, obtain list of document from supervisor for each location)
  • Stickers each page of medical record with patient ID label neatly and appropriately.
    Files paperwork into correct, divided sections of binder several days in advance of procedure. (Tampa & ZH)
  • Ensures nursing staff have all charts ready and available for preoperative contact the morning prior to scheduled procedure/surgery.
  • Enters patient information into ASC scheduling software system in timely fashion.
    Schedule from company-wide electronic scheduling system and enters information as provided on booking sheet.
  • Schedules procedure/surgery in appropriate timeslot as required per physician block, procedure type, etc.
  • Removes no shows and cancelled appointments by end of each business day.
  • Enters case history after completion of procedure (Tampa & ZH only)
  • Monitors schedule daily for add-ons and cancellations, making new charts accordingly.
    Verifies authorizations for upcoming procedures have been obtained by physician offices.
  • Communicates effectively with physician office scheduling staff for any outstanding paperwork / requirements.
  • Assists with insurance verification, copay determination and collection. (New Tampa only)
  • Flags chart for Check In staff of any outstanding requirements the afternoon prior to scheduled procedure.

Keys to Success in this Role:

  • Verifies patient information 
  • Updates demographic information in Intergy
  • Review and update charts
  • Reconciles daily journal & balances cash drawer daily.
  • Answering phones
  • Assisting patients

Job Qualifications:

  • High school graduate or GED equivalent
  • Strong customer service orientation
  • Basic computer proficiency
  • Excellent telephone etiquette
  • Prior medical office experience preferred
  • 1 year previous experience required

Physical and Mental Demands:

  • Normal physical ability; able to sit for long periods
  • Normal concentration and normal complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously

Occupational Exposure:

  • Low risk exposure to bloodborne pathogens and chemical hazards.

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status  

Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights.

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