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Senior Infrastructure Engineer - Compute
We are actively seeking a Senior Infrastructure Engineer, Compute services to join our growing Cloud Operations team. The ideal candidate for this role will have a deep understanding of systems architecture and design, strong analytical and troubleshooting skills, and excellent communication skills.
Key Responsibilities:
- Perform high-level systems analysis, evaluation, design, integration and implementation of various virtualization (VMware and OpenStack), compute (Cisco UCS), storage (SAN/NAS) and storage networking (Cisco MDS) technologies.
- Build, manage and support – highly available, secure and scalable – production and lab infrastructure (compute and storage) in company’s global data centers.
- Monitor production and lab environments, troubleshoot alerts & incidents, detect and fix infrastructure problems.
- Working knowledge with Grafana, Prometheus, Syslog and other observability tools.
- Research new compute, virtualization and storage technologies and make recommendations to improve availability, reliability and performance of these systems supporting company’s external facing applications.
- Automate/script daily operational support tasks with Python and Ansible
- Understanding and Administration of Linux Operating Systems (Ubuntu, CentOS and Redhat)
- Understanding of the IPv4 network Protocol.
- Create/maintain documentation of the infrastructure and configurations (architecture diagrams, procedures, etc.) and provide training to relevant staff (within and outside the immediate team)
- Perform maintenance after hours and in change windows.
- Participate in on-call rotation as needed.
Requirements:
- 5+ years building and managing infrastructure systems (Compute, virtualization, storage and storage networking), preferably on prem data centers.
- Strong experience supporting mission critical 24x7 customer facing production environments.
- Strong, hands-on experience in designing, deploying and managing Cisco UCS infrastructure (and Cisco/HP rackmount servers)
- Strong experience in deploying and managing VMware (vSphere, vCenter, ESXi/ESX, etc.) products and OpenStack KVM
- Strong experience of SAN (3PAR and PURE), NAS (NetApp and PURE) environments including design, implementation and administration
- Strong experience in Cisco MDS SAN switches configuration and management
- Solid experience in scripting/automation using Ansible, Python programming languages, PowerShell is plus.
- Linux experience a must.
- Strong understanding of cloud (AWS, GCP) infrastructure highly desired
- Excellent communication skills – both verbal and written
- BS in Computer Science or equivalent experience
- VMware and Cisco UCS certifications highly desired
Company Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
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Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.