Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The Senior Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of Five9.

Responsibilities:

Automated scale and performance testing of Five9 product using Python based automation framework
New test script development for end-to-end product testing using automation framework.
Test result analysis for executed tests using test framework logs, product logs, monitoring tools
Support and extending of automation framework
Develop new automation tools
Detecting of weak points in existing automated process and flows, elimination of these items and control over efficiency for automated flows and processes
Communication with other departments like Development, DevOps, TechOps, aligning goals and priorities for Test Automation Group with company priorities and strategy
Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of automation framework and tools through iteration/functionality testing
This position requires the ability to be on-call

Required skills:

Hands-on experience with Python 3x and/or Java
Solid knowledge of programming techniques and algorithms (OOP, multithreading)
Experienced user of Linux-based OSes
Proficient knowledge of VoIP, SIP, WebRTC architecture and micro-service base web technology
Experience with network issue troubleshooting (understanding of basic network principles, i.e. OSI model, real time protocols, network management protocols)
3+ years of experience in similar automation roles
Solid knowledge of software development process and software testing methodologies
Excellent team player with strong analytical and troubleshooting skills
Practical experience with MySQL
Experience with SW version control and project/bug-tracking systems (JIRA, Git, ...)

Desirable skills:

Experience in REST API automation and/or SDK type of interfaces (Java, Python, C++, etc.)
Very strong interpersonal, reliable and communication skills
Pro-activity in investigation of new opportunities for automation
Experience with AWS/GCP Automation frameworks for CI/CD processes
Experience in Test Automation projects for cloud computing solutions (private or public)
Docker experience. General understanding of container based approach
Hands-on experience using Asterisk or FreeSwitch PBX
Solid knowledge of Web UI Automation with tools like Selenium

Benefits:

Five9 Shares
Bonus Scheme
10% Flexi Benefit
Meal Allowance
Medical Insurance
Life Insurance
25 day Annual Leave + Public Holidays

#LI-ND1

#LI-Hybrid

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Dropbox

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox

(File types: pdf, doc, docx, txt, rtf)

How did you hear about opportunities at Five9? *

If you were referred by a current Five9 employee please enter the employee's name here:

Which best describes your right to work in Portugal? *

Candidate comments:

The recruiting function, including systems and processes, for Five9 are driven out of the US office with team members in various satellite offices. It is imperative that individuals responsible for the recruiting out of their respective offices, as well as team members in the United States, have the ability to share information and data. Often, this necessity extends beyond the recruiting team, and includes hiring managers as well. The recruiting function, including systems and processes, for Five9 are driven out of the headquarters in the United States with team members in satellite offices across various countries. • The HR Operations team, based in the US, must have access to hiring data from other countries in order to complete Compliance audits. • Our compensation and Benefits team , based in the US, must share and receive data from all offices with respect to job grading and compensation. • The FP&A team, based in the US, provides headcount and must receive offer details to hired employees for reporting purposes. • Our Payroll team, based in the US, must receive and provide data in order to complete payroll activities. • For many of the roles in other countries, the hiring manager is based in the US. They must have access to the resumes for candidates for assessment and access to offer documents for hired candidates for budget purposes. • The CFO must approve all offers and offer information must be shared across offices in order for that action to be satisfied. • The recruiting team needs access to data related to recruiting functions for reporting, process enhancements, data assessments. *

Are you a current Five9 employee? If so, please apply through the Internal Job Board in Greenhouse.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.

Senior Test Automation Engineer - Scale and Performance

Responsibilities:

Required skills:

Desirable skills:

Apply for this Job