Job Application for C/C++ Software Engineer II

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Our global voice team is looking for a committed, experienced Software Engineer who is passionate about creating high performing, scalable, and resilient mission critical services that are the foundation of Five9’s next-generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.

Responsibilities:

Participate in an Agile scrum team which practices DevOps.
Write clean and well-documented code and tests.
Deliver your code as part of an overall solution running in the public cloud.

Required Skills:

3+ years professional experience in software development, with some being written in C and/or C++.
Understanding of VoIP fundamentals – SIP, RTP, etc.
Ability to methodically troubleshoot complex systems.
Excellent communication and organisation skills, and a sense of ownership.

Preferred Skills:

Writing software for real-time communications signalling and media protocols (SIP, RTP, etc.).
Experience with public cloud technologies (e.g. AWS or GCP).
Knowledge of open-source SIP software such as opensips.

Benefits:

Five9 Shares
Bonus Scheme
10% Flex Benefits
Meal Allowance
Medical Insurance
Life Insurance
25 day Annual Leave + Public Holidays

#LI-RS1 #LI-Hybrid

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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Candidate comments:

The recruiting function, including systems and processes, for Five9 are driven out of the US office with team members in various satellite offices. It is imperative that individuals responsible for the recruiting out of their respective offices, as well as team members in the United States, have the ability to share information and data. Often, this necessity extends beyond the recruiting team, and includes hiring managers as well. The recruiting function, including systems and processes, for Five9 are driven out of the headquarters in the United States with team members in satellite offices across various countries. • The HR Operations team, based in the US, must have access to hiring data from other countries in order to complete Compliance audits. • Our compensation and Benefits team , based in the US, must share and receive data from all offices with respect to job grading and compensation. • The FP&A team, based in the US, provides headcount and must receive offer details to hired employees for reporting purposes. • Our Payroll team, based in the US, must receive and provide data in order to complete payroll activities. • For many of the roles in other countries, the hiring manager is based in the US. They must have access to the resumes for candidates for assessment and access to offer documents for hired candidates for budget purposes. • The CFO must approve all offers and offer information must be shared across offices in order for that action to be satisfied. • The recruiting team needs access to data related to recruiting functions for reporting, process enhancements, data assessments. *

Are you a current Five9 employee? If so, please apply through the Internal Job Board in Greenhouse.

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C/C++ Software Engineer II - Global Voice

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