Job Application for Senior Backend Engineer

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

As a Sr. Backend Engineer, Data Platform , you will be a key player in our team, responsible for the design, development, and maintenance of our data systems. As a core member of our data team, you will own and maintain the data platform that supports all our analytics-based solutions.

Responsibilities:

Design, construct, test, and maintain highly scalable data management systems.
Ensure systems meet business requirements and industry practices.
Integrate new data management technologies and software engineering tools into existing structures.
Work with messaging systems and data pipelines.
Employ a variety of technologies and tools to marry systems together.
Drive the improvements on data reliability, efficiency, and quality.

Qualifications:

5+ years of software engineering experience.
Degree in Computer Science, IT, or similar field; a Master’s is a plus.
Understanding of general data engineering and distributed system principles.
Solid background working in a SDLC with a standard programming language (e.g. Java, Python).
Proficient in implementing APIs and writing automated tests.
Expertise in cloud data services, streaming technologies and handling large data sets.
Experience with messaging systems and data pipelines.
Prior experience in developing new features and debugging complex issues with minimal supervision.

Nice-to-have:

Familiarity with Apache Kafka, Google BigQuery, PubSub, and the GCP ecosystem.
Experience in data mining, data cleaning, and data management.
Previous experience in the Contact Center industry.

Benefits:

Five9 Shares
Bonus Scheme
10% Flex Benefits
Meal Allowance
Medical Insurance
Life Insurance
25 day Annual Leave + Public Holidays

#LI-RS1 #LI-Hybrid

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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The recruiting function, including systems and processes, for Five9 are driven out of the US office with team members in various satellite offices. It is imperative that individuals responsible for the recruiting out of their respective offices, as well as team members in the United States, have the ability to share information and data. Often, this necessity extends beyond the recruiting team, and includes hiring managers as well. The recruiting function, including systems and processes, for Five9 are driven out of the headquarters in the United States with team members in satellite offices across various countries. • The HR Operations team, based in the US, must have access to hiring data from other countries in order to complete Compliance audits. • Our compensation and Benefits team , based in the US, must share and receive data from all offices with respect to job grading and compensation. • The FP&A team, based in the US, provides headcount and must receive offer details to hired employees for reporting purposes. • Our Payroll team, based in the US, must receive and provide data in order to complete payroll activities. • For many of the roles in other countries, the hiring manager is based in the US. They must have access to the resumes for candidates for assessment and access to offer documents for hired candidates for budget purposes. • The CFO must approve all offers and offer information must be shared across offices in order for that action to be satisfied. • The recruiting team needs access to data related to recruiting functions for reporting, process enhancements, data assessments. *

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Senior Backend Engineer - Data Platform

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