Who we are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job summary

The RFP Bid Coordinator plays a crucial role in supporting and coordinating essential proposal operations to drive DigiCert’s business success. This position collaborates closely with proposal owners and other stakeholders to ensure the timely and high-quality delivery of proposals to meet client and business needs. The role involves a blend of coordination, analytical review, and communication skills, all aimed at achieving success in DigiCert’s proposal submissions.

What you will do

Information Management: Effectively identify, interpret, and organize proposal requirements, deadlines, and evaluation criteria to align responses with client expectations.
Proposal Support: Partner with proposal owners to develop visually compelling, persuasive, and complete proposals delivered on time and tailored to DigiCert’s standards.
Pipeline Monitoring: Track and analyze proposal performance, compiling data on wins and losses to support strategic decision-making and continuous improvement in the proposal process.

What you will have

Education: Bachelor’s degree in a related field.
Experience: At least three (3) years in a similar role, with experience managing or supporting proposal or business operations processes.
Skills & Competencies:

Business Knowledge: Strong understanding of business terminology, principles, and techniques for gathering and presenting information accurately.
Organization & Attention to Detail: Demonstrates high attention to detail, accuracy in written work, and the ability to prioritize tasks efficiently.
Problem-Solving & Adaptability: Quick learner and self-starter with proven problem-solving abilities; capable of exercising independent judgment and effectively communicating issues across business functions.
Interpersonal & Communication Skills: Excellent customer service mindset with strong interpersonal skills to interact professionally across all organizational levels.
Technical Proficiency: Skilled in Microsoft Word, Excel, Outlook, Adobe Acrobat, and proposal management software (e.g., Loopio, Responsive) with a readiness to adapt to new technologies as needed.

Technology & Tools: Experience with Salesforce, Atlassian, and familiarity with proposal management methodologies.
Industry Knowledge: Interest in or understanding of information security technologies and related markets.
Additional Skills: Background in technical writing and graphic design (e.g., Visio, InDesign, Photoshop) is a plus for creating visually compelling proposals.

Benefits

Pension Fund
Medical and Dental Insurance
Employee Assistance Program
Education Support Program
Gym Reimbursement
Life Insurance
Disability Insurance
Sabbatical

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