We are DemandScience, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers. Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA. We provide innovative AI-analytics merged with enriched data to identify your next in-market prospects and customers at scale.

Director of Software Engineering (Director DevOps) (NOC 20012)

1 vacancy

Company: Demand Science Canada Inc.

Business Information: We are Demand Science, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers. Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA. We provide innovative AI-analytics merged with enriched data to identify your next in-market prospects and customers at scale.

Business address: 100 King Street West, 1 First Canadian Place, Suite 6200, Toronto ON M5X 1B8

Work location: Remote position and various locations throughout Toronto to meet with stakeholders.

Type of Employment: Full Time – Permanent

Estimated Start Date: As soon as possible

Job Description

Recruit staff identifying staffing needs, conducting interviews, assessing candidates, and making hiring decisions.
Review operational reports to assess compliance with software and hardware requirements.
Supervise staff and create an inspiring team environment with an open communication culture and clear strategy to include establishing goals with deadlines and monitoring performance.
Train staff leadership through coaching, mentoring, performance development and performance management
Conduct performance reviews to foster effective communication, identify motivators, enhance technical skills, and understand development opportunities.
Assign, co-ordinate and review projects and programs.
Plan, organize, direct, control and evaluate daily operations.
Managing incidents.
Manage the DevOps team that performs release deployments, application performance monitoring, and maintenance of cloud environments.
Take ownership of overall health and performance of applications and services while ensuring SLAs are met.
Establish proactive monitoring, alerting, and 24x7 on-call DevOps support.
Define long-term DevOps roadmaps to deliver cloud operations excellence.
Direct the resolution of highly complex or unusual business problems using advanced analytical thought and judgment.
Lead cost optimization strategies to drive cloud spending and cost reduction while maximizing business value.
Provide technical leadership around cloud operations and governance.
Define, manage, and track KPIs and quality metrics across infrastructure projects.
Negotiate and influence opinions of others by bringing recommendations for change or innovation through broad industry and commercial awareness of latest strategies, tools, and technologies.
Development and implementation of DevOps strategy to meet business needs and product roadmap.
Create, monitor, and report on DevOps budget.
Development and responsibility for business continuity.
Attend regular meetings with internal stakeholders and the product team to discuss collaboration on product development and enhancements, problem-solving sessions, review of errors to result in standardized documentation, compliance and regulations training, cross-functional team meetings, and business strategy planning.

Requirements

Education: A bachelor's degree in computer science, business administration, commerce or engineering or a related field is preferred.

Experience: Over 5 years of overall technical experience with software engineering, operations, security, and governance; AWS or equivalent cloud environment, implementing enterprise-wide solution is required.

Experience in leading or managing global technical teams is required.
In-depth understanding of industry standards, best practices and emerging technologies is required.

Ability to supervise between 1 to 5 people directly and up to 49 people indirectly.

Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, attention to detail, large workload, excellent problem-solving skills.

Personal suitability: Efficient interpersonal skills, Excellent written and oral communication, Flexibility, Initiative, Judgement, Organized, Reliability, Team player, Values and ethics, Proactive, Leadership skills, Active listening skills.

Language: English is required

Computer and technology knowledge:

Demonstrated skill in building IaC (Infrastructure as Code) in Terraform, Cloudformation, and Serverless,
Expert knowledge in DevOps Lifecycle, CICD, AWS Well-Architected Framework, and Cloud Governance.
Exceptional strengths using AWS, Jenkins, SonarQube, and other CICD tools and technologies (git branching strategy, Ansible, Terraform, Cloudformation, Selenium).
Demonstrated skill in CloudOps (network, security, monitoring, infrastructure, cost optimization).
Skilled in Microsoft Office products and Instant Messaging platforms.

Salary: $79.33 hourly, 40 hours per week

Benefits: Bonus, Equipment for remote work, Workshare meeting room is rented by the company when attending meetings.

Important Information. The regular work schedule is Monday to Friday, from 8:00 am to 5:00 pm. Overtime may be required depending on the business needs.

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