We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical. 

The Director of PMO will lead the Program Management Office within Collective Health responsible for ensuring the successful implementation and governance of projects across the organization. Reporting to the SVP of Engineering, this role will collaborate with various departments to optimize project delivery, enhance operational efficiency, and align project outcomes with strategic business objectives.  

What you'll do:

  • Lead, grow and manage the program management organization, providing leadership and guidance to drive successful program execution
  • Responsible for the workforce planning and allocation of resources for the organization through a team of project managers and technical program managers
  • Ensure product development resources are aligned to the top priorities of the organization
  • Work closely with the Engineering and Product leadership to streamline the PDLC and contribute to the product and technology strategy
  • Establish and implement quarterly planning, resource allocation, and capacity planning for product development initiatives.
  • Ensure the organization effectively implements and adheres to agile software development practices.
  • Define and manage the operating rhythms for the product development team including execution and business reviews
  • Drive, own and be accountable for on-time and quality delivery of critical initiatives
  • Coordinate efforts between product development, customer experience, and implementation teams to ensure alignment of product objectives with overall business goals.
  • Facilitate regular communication and updates regarding project statuses, risks, and achievements.
  • Bring a culture of “bias to action” and improve speed of execution

To be successful in this role, you'll need:

  • 15+ years of experience in program management with 5+ years of experience building and managing a team of Program Managers and leading complex technical initiatives
  • Bachelor’s degree or equivalent experience in Information Technology, Business Administration, or a related field.
  • Proven communication and interpersonal skills, including relationship building and collaboration within a multi-disciplinary, cross-functional team
  • Experience managing and mentoring a team of project managers and technical program managers
  • Strong problem-solving skills and the ability to think strategically about technology and business challenges
  • Experience with various project management methodologies (e.g., Agile / SAFe, Waterfall).
  • Experience leading teams responsible for building and shipping consumer or enterprise facing products
  • Knowledge of software development processes and best practices
  • High level of proficiency in project management software such as Jira
  • Ability to lead multiple projects and priorities in a fast-paced environment.

Pay Transparency Statement 

This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office three days per week (Plano, TX) or two days per week (San Francisco, CA and Lehi, UT. #LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

San Francisco, CA Pay Range
$189,000—$237,000 USD
Lehi, UT Pay Range
$151,000—$188,500 USD
Plano, TX Pay Range
$166,000—$207,500 USD

About Collective Health

Collective Health is the leading health benefits platform that brings together medical, dental, vision, pharmacy, and program partners into an integrated solution that better enables employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and helping control costs and improve outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

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Collective Health is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Completion of this form is entirely voluntary. Should you choose to respond, any responses will be kept 100% confidential, They will not be used to make hiring decisions, and will only be used in aggregate to evaluate the equity of our hiring practices.

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