At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Texas (Austin, Houston, San Antonio, Dallas), San Francisco, CA
About the position
The Senior Category Manager is a leader who builds strong relationships with internal and external partners to develop and execute enterprise-wide sourcing strategies that deliver value and create measurable, meaningful impact on Cloudflare’s success. Your mission will be to lead complex, high visibility engagements across all global business functions and procurement spend categories to enable Procurement to deliver on savings and partnership commitments with scale and agility.
To be successful in this role you will think strategically, demonstrate exceptional contracting, negotiation, and communication skills, and have a high level of customer focus and business judgment. You will have a demonstrated track record managing large-scale supply chain and procurement improvement projects and superior data analysis and presentation skills. This role is high visibility and will interact with senior leaders in the company and with strategic suppliers across spend categories, including Technology, Marketing, Professional Services, Facilities, HR, Legal, Finance, Contingent Labor, and Consulting Services. The ideal candidate for this role has a history of solving complex problems, developing and building new solutions, and delivering results. The ability to influence stakeholders and effectively communicate with executives in order to earn a role as a trusted advisor is essential to the role.
What you'll do
The Senior Procurement Manager will :
- Strategic Sourcing & Category Management
- Lead and own all aspects of strategic sourcing and category management, including stakeholder management, sourcing, contract negotiations, category strategy, spend analysis/market intelligence, and supplier management across assigned spend categories.
- Develop, document, and execute global category strategies in collaboration with stakeholders to achieve functional and organizational objectives.
- Conduct deep dive analysis of spend and market data, and conduct benchmarking to understand key drivers, identify top opportunities, and formulate strategies and negotiation plans that deliver value.
- Deliver key category performance indicators including: savings, supplier rationalization, low-cost region sourcing, risk management, spend under agreement, joint innovation, supplier performance, etc.
- Craft negotiation strategies and lead the negotiation of complex global enterprise agreements in collaboration with Business stakeholders, Legal, Risk Management, Data Privacy, Information Security, and external suppliers/partners.
- Deliver significant year over year cost savings.
- Leadership & Influence
- Develop and manage stakeholder relationships and influence stakeholders to align with industry best practices in support of applicable Cloudflare strategies.
- Build a strong understanding of strategic business direction, requirements, and priorities across suppliers and spend categories. Earn trust as a business advisor.
- Work closely with all departments to ensure alignment of sourcing and procurement activities with overall business goals.
- Participate in cross-functional teams to drive sourcing and procurement-related projects.
- Manage end- to- end procurement process
- Initiate and lead projects to improve sourcing and procurement processes and our ability to serve our internal clients.
- Oversee the end-to-end procurement processes, including contracts management, purchase requisitions, purchase orders, gross receipt, and invoice processes.
- Ensure that sourcing and procurement activities comply with company policies, procedures, and ethical standards.
Examples of desirable skills, knowledge and experience
- Bachelor’s Degree and 8+ years of relevant strategic sourcing experience, to include at a minimum, 5 years in a procurement function developing category plans and sourcing in one or more of the following categories: Technology (hardware, software, engineering services, data center, infrastructure or other technology experience) and/or Corporate Services (HR, Contingent Labor, Consulting, Facilities, and Marketing)
- Track record leading large, complex negotiations with strategic suppliers across indirect spend categories, with the ability to lead cross functional negotiation teams and ensure alignment at all levels.
- Proven contracting expertise; the ability to dig deep into contract details, collaborate with internal teams to understand business requirements, draft contractual terms, formulate strategy, and execute contract negotiations to achieve best possible outcomes while maintaining successful business relationships.
- Ability to identify potential risks and liabilities in contracts as they relate to policies and business objectives, and proactively develop solutions on contractual terms in collaboration with Legal, Risk, Data Privacy, Information Security, and business stakeholders.
- Experience drafting, editing, and negotiating all agreement types, including Master Agreements, SOW’s, Addenda, Change Orders, Sales Orders, and Technology agreements (SaaS, End User License, Subscription, Cloud Services, Managed Services, Support Agreements, etc. )
What You'll Bring
- Ability to prepare Executive Summaries of agreements which include business context, key terms, benefits, cost analysis, risks, and mitigations.
- Expert communicator – ability to present complex topics in an effective and concise manner to influence across all levels internally and externally.
- Expert analytical and problem-solving skills – ability to analyze complex issues and industry information, identify risks/opportunities, develop options, and present effective solutions to stakeholders.
- Partnering skills – proven ability to build and maintain strong relationships with internal teams and external partners; be viewed as a sourcing expert and trusted business advisor.
- Expert level understanding of the value drivers and cost levers associated with indirect spend categories.
- Project Management skills - a structured and programmatic approach to delivering value to the business. Ability to manage multiple projects at once, while keeping stakeholders informed and aligned through effective communications and formal project updates. PMI Certification preferred.
- Adaptability – ability to thrive in a high volume, fast paced environment and work on multiple initiatives at the same time, adapting to changing priorities and requirements.
- Proficiency in Google Presentations, Sheets, and utilization of internal and external data sources.
Compensation
Compensation may be adjusted depending on work location.
- For Colorado-based hires: Estimated annual salary of $116,000 - $142,000
- For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $131,000 - $161,000
- For Bay Area-based hires: Estimated annual salary of $139,000 - $169,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.