We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary

Bugcrowd is a dynamic and rapidly growing organization seeking a passionate and experienced Technical Pentest Manager to support our customers running Penetration Testing as a Service (PTaaS) on the Bugcrowd platform. In this high-energy role, you will act as a trusted advisor and advocate for our customers, working closely with sales, technical sales, pen testers, crowd members, and teams like Hacker Success. You will leverage your deep understanding of penetration testing methodologies to scope out tests and communicate complex offensive security concepts to a variety of stakeholders. The ideal candidate thrives under pressure, excels at context switching, and is committed to continual improvement in a fast-paced environment.

**Please note we are only considering US candidates at this time

Essential Duties & Responsibilities

  • Customer Advocacy: Serve as a trusted advisor to customers, understanding their needs and advocating on their behalf to ensure successful outcomes.
  • Engagement Management: Manage multiple penetration testing engagements end-to-end, ensuring they are delivered on time and meet or exceed customer expectations.
  • Technical Scoping: Accurately scope penetration tests across various domains, including network, web applications, mobile, and APIs.
  • Cross-functional Collaboration: Work closely with sales, technical sales, pen testers, crowd members, and the Hacker Success team to coordinate efforts and resources.
  • Communication: Effectively communicate complex offensive security concepts to a diverse range of stakeholders, including technical and non-technical audiences.
  • Global Coordination: Engage with hackers from around the world, facilitating clear communication and collaboration across different time zones and cultures.
  • Time Management: Operate efficiently under tight deadlines, managing multiple priorities and regularly switching contexts without compromising quality.
  • Problem Solving: Proactively identify and resolve issues that arise during engagements, employing strong analytical and critical thinking skills.
  • Continuous Improvement: Stay up-to-date with the latest trends and advancements in offensive security, continuously seeking ways to improve processes and methodologies.
  • Independent Work Ethic: Demonstrate the ability to work with little to no supervision, taking initiative and ownership of responsibilities.
  • Soft Skills: Exhibit strong interpersonal skills, including open-mindedness, adaptability, and the ability to build rapport with both internal teams and external partners.

Education, Experience, Skills, & Abilities

  • 3+ years experience in penetration testing or offensive security roles.
  • 2+ years experience in engagement or project management within a consulting or delivery-based business.
  • Experience with PTaaS platforms and working with a global community of security researchers is a plus.
  • Technical Proficiency: Broad understanding of multiple penetration testing methodologies, including but not limited to IoT, LLM, cryptography, network infrastructure, web applications, mobile platforms, and APIs.
  • Communication Skills: Excellent verbal and written communication abilities, capable of tailoring messages to various audiences, from technical staff to executive leadership.
  • Customer Focus: Strong commitment to customer satisfaction, acting as an advocate and trusted advisor to build long-term relationships.
  • Global Perspective: Ability to effectively collaborate with a diverse, global community of hackers and security professionals.
  • Time Management: Proven ability to work under pressure, meet deadlines, and manage multiple projects simultaneously.
  • Problem-Solving Skills: Strong analytical thinking with a proactive approach to identifying and solving complex problems.
  • Adaptability: Flexibility to adjust to changing priorities in a rapidly evolving environment.
  • Self-Motivation: Demonstrated ability to work independently, take initiative, and drive projects to completion without close supervision.
  • Passion and Energy: High levels of enthusiasm and a genuine passion for cybersecurity and offensive security practices.
  • Continuous Learning: Commitment to personal and professional growth, staying current with industry developments and best practices.
  • Soft Skills: Strong interpersonal skills, including empathy, open-mindedness, and the ability to build positive relationships across teams.

Working Conditions

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and/or standing - Must be able to remain in a stationary position 50% of the time

Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

ADA Statement

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent.

The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for the Technical Pentest Manager position is $90,000 - $100,000.

Culture

  • At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
  • We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
  • Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.

 

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.


Equal Employment Opportunity:

Bugcrowd is EOE, Disability/Age Employer. 


Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 


Apply at: https://www.bugcrowd.com/about/careers/

 

Apply for this Job

* Required
resume chosen  
Dropbox
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Bugcrowd’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.