At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

This is an exciting opportunity to contribute to the operational excellence of a dynamic Product & Technology organization. You will work with passionate, innovative teams and play a key role in driving meaningful change and fostering continuous improvement. 

We seek a highly motivated and organized Business Operations Manager to lead and execute operations projects as part of the Global Product & Technology Organization (GPTO) Business Operations team. This role is to support the operations of the organization. It requires strong project management and change management skills and the ability to drive cross-functional initiatives that optimize processes, enhance efficiency, and support strategic goals. The ideal candidate is detail-oriented, proactive, and adept at managing projects and organizational change in a fast-paced environment.

This role requires you to be in our Ottawa office twice a week. 

Your Impact:

Project Management:

  • Plan, execute, and oversee operational projects, ensuring alignment with organizational goals.
  • Develop and manage project timelines, budgets, and deliverables, tracking progress against key milestones.
  • Identify risks and implement mitigation strategies to ensure project success.

Change Management:

  • Develop and execute change management strategies to support adopting new processes, systems, and tools.
  • Assess the impact of operational changes on teams and stakeholders, addressing challenges proactively.
  • Create and deliver communication plans, training programs, and resources to facilitate smooth transitions.

Process Improvement:

  • Analyze existing workflows and identify opportunities to enhance efficiency and scalability.
  • Collaborate with cross-functional teams to implement process improvements and ensure adoption.

Stakeholder Engagement:

  • Partner with stakeholders from product and technology teams to align priorities and objectives.
  • Communicate project and change management updates, milestones, and results to stakeholders at all levels.

Data-Driven Decision-Making:

  • Use data and metrics to assess project and change management outcomes.
  • Generate insights to inform future projects and strategies.

 

Your Qualifications:

  • Bachelor’s degree in business administration, project management, technology, or a related field (MBA or advanced degree preferred).
  • 10 years of overall work experience with 5+ years of experience in business operations, project management, or related roles, preferably in a product and technology environment.
  • Strong knowledge of project and change management methodologies (PMP, Agile, or PROSCI certifications are preferred).
  • Proficiency in project management tools and change management frameworks
  • Excellent problem-solving skills with the ability to navigate ambiguity and manage competing priorities.
  • Exceptional interpersonal and communication skills, with a track record of influencing stakeholders and leading cross-functional teams.
  • Strong attention to detail and a results-driven mindset.
  • Experience working in a technology or software development environment is preferred. 
  • Familiarity with operational frameworks (e.g., OKRs, Lean Six Sigma) is preferred.
  • Experience managing large-scale organizational changes is preferred.

#LI-SP1

Our Commitment to Diversity, Equity, Inclusion and Belonging 

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer 

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not: 

  • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  
  • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. 

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.   

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