Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
The Digital Producer oversees the end-to-end execution of automated customer journeys across email, push, and SMS, ensuring accurate builds, testing, and on-time deployment in support of Lifecycle strategy.
Collaboratively working with developers, designers, operation, and legal, the Producer is responsible for running the end-to-end creation, development and delivery process of complicated interactive projects, websites, digital assets, and interactive apps in a fast-paced environment.
As the project manager for all-things email, development, QA, audience targeting and analytics related, you are extremely organized and meticulous. Working collaboratively with our business partners, you will act as a trusted partner and be relied upon to confidently follow creative briefs, roadmaps, and testing elements for B2C digital projects.
You have a strong track record of digital innovation and delivery across multiple channels and platforms. You should become comfortable with big ideas, ambiguity and change, able to focus on the smallest detail as well as define strategic plans.
What you'll do
- Lead the development and production of interactive marketing emails and push communications through accurate project planning, change tracking, and regular production status reporting.
- Leads execution of work on assigned projects, holding team members accountable to the delivery of assigned work, maintaining project SOPs, and adhering to quality control practices.
- Ensure timely execution of journey builds, automation schedules, and testing cycles. Proactively identify risks in journey automation, dependencies, and QA gaps, escalating appropriately.
- Partner with Lifecycle and CRM strategists to scope, prioritize, and implement automated, event-driven journeys.
- Act as liaison between creative, technical, relationship managers, and other internal groups.
- Keep production projects on track and on time, coordinating internal and external resources. Identifies risks and dependencies to the proper teams for perfect execution.
- Maintain documentation and SOPs for Lifecycle journey automation, ensuring consistency and scalability.
- Ensure all assets meet content and legal approvals.
What we look for
- Proven experience managing digital projects across email, push, landing pages, and apps, coordinating delivery from scope to launch.
- Skilled at collaborating with cross-functional partners (creatives, developers, marketers) to meet goals on time and within budget.
- Ability to manage multiple workflows and timelines simultaneously while keeping stakeholders aligned.
- Proficient with project management and collaboration tools such as Asana, Notion, Jira, Confluence, and G Suite.
- Highly organized, detail-oriented, and adaptable; able to thrive in fast-paced, high-pressure environments.
- Strong critical thinking and problem-solving skills, with a proactive, resourceful mindset.
- Demonstrated passion for digital experiences, marketing technology, and customer engagement.
Pay Grade - G
Equity Grade - 3
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
Base pay range per year: $80000-100000 CAD
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
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