National Volunteer Engagement Coordinator

Elevate Your Career and Impact at Second Harvest

Location: Based in Vancouver, Calgary or Edmonton

Date: September 2025

Department: Volunteer Services

Reports to: Senior Manager, Volunteer Services

Status: Full-Time

Salary: $52,000-$57,000 Per Annum Plus Benefits

Time Required on-site: Remote

Travel Required – Domestic & National: 30% (approximate)

The Opportunity Awaits—Where Passion Meets Impact!

You are an organized, people-driven professional with a passion for creating meaningful volunteer experiences. At Second Harvest, Canada’s largest food rescue organization, we are reshaping how surplus food supports communities across the nation. We don’t just rescue food; we rescue hope, connection, and sustainability.

Your experience in volunteer management and program coordination equips you to grow and support a vibrant network of volunteers. If you’re ready to bring your expertise to a mission-driven organization making a tangible difference in the lives of Canadians, this is your chance.

Enter Second Harvest…

Think we're just about redirecting food surplus? Think bigger.

Here's why Second Harvest is your next career leap:

• Pioneers in food rescue, we are a renowned leader in perishable food redistribution across Canada.
• With a mission fueled by a no-waste, no-hunger ethos, we're not just changing the game—we're rewriting the rules.
• Our strategic approach aligns with the United Nations’ Sustainable Development Goals (SDGs), making every day a step towards global change.

The Role:

As the National Volunteer Engagement Coordinator, you will be at the forefront of our strategy to engage volunteers across Canada and be responsible for supporting the growth of our national volunteer program including the recruitment, screening, selection, coordination, supervision and stewardship of volunteers.  The incumbent will work closely with our field operations staff, corporate partners, community groups to ensure that all volunteer engagement activity is well-executed and meets the high-quality standards for Second Harvest’s volunteer experience.

Your Impact:

Volunteer Coordination (60%):

• Recruit, screen, train, and supervise national volunteers as Second Harvest’s volunteer program expands nationally.
• Maintain an active and engaged roster of community-based volunteers in key markets to support the business goals of each department at Second Harvest.
• Act as liaison between Field Operations staff and volunteers.
• Provide volunteers with feedback, monitor volunteer satisfaction, and resolve concerns in a timely manner.
• Oversee data entry of national volunteers and placements into Raiser’s Edge.
• Participate in cross department meetings as required to remain apprised of volunteer requirements.
• Ensure that all volunteers are appreciated and stewarded to maintain a large and dedicated volunteer base.
• Support with strategic planning by assessing and evaluating the Volunteer Program regularly for efficiency and potential for national growth.

Event Support (30%):

• Lead the planning and in-person execution of volunteer logistics for any national Second Harvest events, community events and food collections, including Snack Packing and Nourishing Notes.
• Support with planning and execution of national corporate volunteer engagement events.
• Provide support with the planning and day-of logistics for any national volunteer appreciation events and National Volunteer Week activities.

Administrative (10%):

• Regularly contribute to monthly/quarterly reports based on KPI’s and support the creation of annual reports that include volunteer hours, number of volunteers, and program outcomes.
• Perform other related duties as required or assigned to support the overall goals of the organization.

Who You Are:

• Partnership-Minded: you are a people person who can leverage existing relationships to build program success.
• Detail-Oriented: you are proud of your work and know that cutting corners isn’t an option.
• Energized: you are always ready to take on new things and have fun doing it.
• Flexible: constant change motivates you to adapt and grow.
• Technical: you have a high level of proficiency with Microsoft Office Suite of products; you also have experience working with Raiser’s Edge.
• Bilingual: Fluency in English and French is an asset.
• A minimum of two (2) years’ experience in the not-for-profit sector, with volunteer services programs, special events programs and their management and administration.
• Post-secondary education in volunteer management, human resources, social work, or similar field is preferred.

About the Perks:

• A competitive salary paired with a robust benefits package.
• Professional growth in a role that makes a real difference.
• Flexible work hours and a commitment to work-life balance.

 Apply For This Role:

Ready to make a lasting difference? Join Second Harvest as we lead the way in food rescue and sustainability. Apply today and help us achieve our vision of “No Waste. No Hunger.”

Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.