We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role 

Instacart is looking for a Product Director to drive a delightful and low friction online grocery shopping experience. This role involves leading a team of top-tier product managers to drive transformative changes in how customers place orders with Instacart

About the Team - The Core Experience team focuses on building the ultimate online grocery shopping experience. We help users swiftly locate and replenish their staple items and explore new favorites. With us, users can checkout confidently, receive exactly what they wanted, and enjoy consistent support at every step.

About the Job 

  • Strategic Vision Development: Develop and implement a strategic product vision that positions Instacart as the preferred destination for customers' weekly grocery shopping needs.
  • Cross-Functional Leadership: Lead a diverse team of product managers, designers, engineers, machine learning experts, and data scientists to deliver innovative solutions and enhance product offerings.
  • Customer-Centric Strategies: Leverage customer insights and market data to formulate product strategies that address user needs and boost customer satisfaction.
  • Product Lifecycle Management: Oversee the entire product lifecycle, prioritizing conversion rate improvements and customer retention through data-driven decision-making.
  • Stakeholder Collaboration: Collaborate closely with executive leadership and other stakeholders to ensure product strategies are aligned with business objectives, driving overall company success.

 

About You

Minimum Qualifications

  • Bachelor's degree in Business, Marketing, Computer Science, or a related field. A Master’s degree or MBA is preferred.
  • Minimum of 8-10 years of product management experience, with at least 2-4 years of managing a team of 3+ PMs. 
  • Significant experience leading product teams delivering customer facing products. 
  • Strong communicator with experience pitching and landing 0-1 new products as well as extensively optimizing existing features. 
  • Proven ability to lead cross-functional teams, drive customer obsession, and drive data driven decision making. 

PREFERRED QUALIFICATIONS

  • Product management experience in the eCommerce field, including with shopping, ads, purchase and/or delivery flows. 
  • Experience with AI and personalization 

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$275,000—$305,000 USD
WA
$264,000—$293,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$253,000—$281,000 USD
All other states
$228,000—$253,000 USD

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At Instacart, we like to think of ourselves as a potluck—where everyone brings something new, different, and flavorful to the table. We believe our team’s wide range of perspectives, experiences and backgrounds enable us to build a better product for our customers. Instacart is for everyone, and we’re committed to fostering diverse and inclusive teams that reflect the communities we serve.

Individuals seeking employment at Instacart are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other protected characteristic. 

Please note: If you apply for more than one job, you will be asked to fill out the questionnaire for each application.  

Why are we asking?

In order to track our effectiveness in recruiting a wide range of talent, we invite all applicants to self-identify demographic information. Completion of the form is required as part of our standard application process - but disclosing your demographic information is optional. Any information that you do provide will be recorded and maintained in a confidential file.

Self-identification categories

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  • LGBT2QIA+: An umbrella term for a range of sexual orientations and gender identities/expressions. Stands for “Lesbian, Gay, Bisexual, Transgender, Two-Spirit, Queer, Intersex, and Asexual. The plus sign is meant to encompass all other identities that belong to this community.” 
  • Race/Ethnicity: A person’s racial, ethnic or origin identity. 

  • Disability Status: A person’s physical or mental impairment which may limit one or more of their major life activities. Learn more here. 

  • Military Service: A person who has spent time serving in any branch of the military (retired or active). Learn more here. 

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