We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role -

The Sales Development Representative (SDR) will play a vital role in managing and growing the Emerging advertisers at Instacart. This position is responsible for increasing the active advertiser rate and driving incremental revenue growth. As an SDR, you will be the main point of contact for brands within your assigned book of business, owning all aspects of the advertising relationship.

About the Team - 

The Retention Sales Development Representative (rSDR) team exists to build relationships with Emerging-Scaled advertisers post activation. Through these relationships, rSDRs help Emerging-Scaled advertisers to optimize campaigns, prevent churn, prioritize growth and deliver on long term revenue.

About the Job

  • Developing and maintaining strong relationships with advertisers, managing all aspects of the sales cycle.
  • Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment.
  • Creating sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers.
  • Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage.
  • Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing.
  • Ensuring accurate contact mapping within the book of business and tracking contact movement updates.
  • Engaging active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses.
  • Identifying opportunities to standardize materials and processes to provide high-quality support at scale.
  • Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution.
  • Collaborating with product teams to prioritize product improvements that assist in scaling ad products for small to medium-sized businesses.

About You

Minimum Qualifications

  • Previous experience in a sales or business development role, preferably in the advertising industry.
  • Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
  • Proven track record of meeting or exceeding sales targets and KPIs.
  • Excellent organizational and project management skills.
  • Detail-oriented with a focus on accuracy and quality.
  • Ability to adapt to a fast-paced and dynamic environment.

Preferred Qualifications

  • Strong advertising industry knowledge and understanding of CPG advertising is a plus.
  • Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.

 

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$54,000—$60,000 USD
WA
$52,000—$58,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$50,000—$55,000 USD
All other states
$45,000—$50,000 USD

Apply for this Job

* Required
resume chosen  
Dropbox
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox
(File types: pdf, doc, docx, txt, rtf)
Cancel
Voluntary Self ID Questionnaire (U.S.)

At Instacart, we like to think of ourselves as a potluck—where everyone brings something new, different, and flavorful to the table. We believe our team’s wide range of perspectives, experiences and backgrounds enable us to build a better product for our customers. Instacart is for everyone, and we’re committed to fostering diverse and inclusive teams that reflect the communities we serve.

Individuals seeking employment at Instacart are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other protected characteristic. 

Please note: If you apply for more than one job, you will be asked to fill out the questionnaire for each application.  

Why are we asking?

In order to track our effectiveness in recruiting a wide range of talent, we invite all applicants to self-identify demographic information. Completion of the form is required as part of our standard application process - but disclosing your demographic information is optional. Any information that you do provide will be recorded and maintained in a confidential file.

Self-identification categories

  • Gender Identity: How a person identifies their gender, regardless of their gender assigned at birth. 

  • LGBT2QIA+: An umbrella term for a range of sexual orientations and gender identities/expressions. Stands for “Lesbian, Gay, Bisexual, Transgender, Two-Spirit, Queer, Intersex, and Asexual. The plus sign is meant to encompass all other identities that belong to this community.” 
  • Race/Ethnicity: A person’s racial, ethnic or origin identity. 

  • Disability Status: A person’s physical or mental impairment which may limit one or more of their major life activities. Learn more here. 

  • Military Service: A person who has spent time serving in any branch of the military (retired or active). Learn more here. 

What is your gender or gender identity? (Select one) *





Do you identify as a member of the LGBT2QIA+ community? (Select one) *



What is your race and/or ethnicity? Please check all that apply. *








Military Veteran Status (Select one) *





Disability Status (Select one) *




Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.