Electric AI, Inc

About Electric AI, Inc

What We Do

When it comes to IT support, companies traditionally have two options — manage an in-house IT team or outsource it. While the technology behind modern businesses has become more complex, so has the need for a faster and more efficient IT system.

Enter Electric.

Electric is an automated, intelligent IT support channel for small and mid-sized companies. The platform utilizes a chat interface on the front-end through Slack, and an AI-powered system on the back end to solve companies’ IT problems in real-time, at a lower cost than traditional IT service providers. 

Our core focus is to provide an incredible experience to all of our customers. Electric is led by a team of experienced entrepreneurs, operators and technologists.

How We Hire

Our interview process begins with an introduction call to learn about you and share more information about Electric. If we move forward, we'll ask for 2 to 3 dates/times to schedule a phone/video call. In that call we will go further into your background and if applicable, conduct a technical screen. Finally, we ask that everyone join us onsite for 3 or 5 hours to experience who we are as a business. This step involves multiple interviews with the overall team. After the interview, you will receive feedback within the week as to the interview status and the potential of an offer being extended.

Cannot wait to meet you!

 

Current Job Openings

Customer Success

Account Manager
New York Headquarters
IT Project Manager
New York Headquarters
Kaseya Systems Engineer
New York Headquarters
Level III Service Desk Technician
New York Headquarters
Level II Service Desk Technician
New York Headquarters
Level I Service Desk Technician
New York Headquarters
Onboarding Specialist
New York Headquarters
Service Desk Manager
New York Headquarters
Strategic Account Manager
New York Headquarters

Engineering

Data Analyst
New York Headquarters
Senior Software Engineer
New York Headquarters
Software Engineer
New York Headquarters

HR

Corporate Recruiter
New York Headquarters
Leadership Recruiter
New York Headquarters
Recruiting Sourcer
New York Headquarters
Technical Recruiter
New York Headquarters

Marketing

Junior Designer
New York Headquarters
Marketing Operations Manager
New York Headquarters
Product Marketer
New York Headquarters

Operations

Internal IT Manager
New York Headquarters
Salesforce (SFDC) Administrator
New York Headquarters

Product

Associate Product Manager
New York Headquarters
Product Manager
New York Headquarters
Senior Product Designer
New York Headquarters
VP of Product
New York Headquarters

Sales

Director, Enterprise Sales
New York Headquarters
Director, Mid Market Sales
New York Headquarters
Enterprise Account Executive
New York Headquarters
Manager, Sales Development
New York Headquarters
Mid Market Account Executive
New York Headquarters
Sales Development Representative
New York Headquarters