About Electric AI, Inc
What We Do
When it comes to IT support, companies traditionally have two options — manage an in-house IT team or outsource it. While the technology behind modern businesses has become more complex, so has the need for a faster and more efficient IT system.
Electric is an automated, intelligent IT support channel for small and mid-sized companies. The platform utilizes a chat interface on the front-end through Slack, and an AI-powered system on the back end to solve companies’ IT problems in real-time, at a lower cost than traditional IT service providers.
Our core focus is to provide an incredible experience to all of our customers. Electric is led by a team of experienced entrepreneurs, operators and technologists.
How We Hire
Our interview process begins with an introduction call to learn about you and share more information about Electric. If we move forward, we'll ask for 2 to 3 dates/times to schedule a phone/video call. In that call we will go further into your background and if applicable, conduct a technical screen. Finally, we ask that everyone join us onsite for 3 or 5 hours to experience who we are as a business. This step involves multiple interviews with the overall team. After the interview, you will receive feedback within the week as to the interview status and the potential of an offer being extended.
Cannot wait to meet you!