Position Description

We’re looking for a Senior Infrastructure Engineer to join a quickly growing team with a culture rooted in kindness, empathy, and product-mindedness. In this role you’ll be tasked with moving our infrastructure forward, building and managing a highly reliable environment for software, and being a strong advocate for security and data integrity. As one of our first Infrastructure Engineers, you'll have many opportunities to influence design decisions and implementations.

We use a variety of technologies at Eleanor Health including Google Cloud Platform, GKE, BigQuery, and more. Our engineering team builds software primarily using Go and TypeScript.

Responsibilities

  • Promote best practices for building and operating highly reliable systems.
  • Maintain and build cloud infrastructure keeping performance, scalability, reliability, security, and cost in mind.
  • Collaborate with software and data engineers to provide guidance on overall system design and architecture. Measure the risk of introduced features to plan ahead and maintain the healthy status of the infrastructure
  • Manage SaaS tools that integrate with core infrastructure
  • Support operational excellence through process automation, documentation, instrumentation of logs and metrics, monitoring, and alerting.
  • Use data to make decisions and be willing to experiment to get the information you need
  • Maintain a HIPAA-compliant production environment

Qualifications

  • Professional experience as a reliability, systems, devops, infrastructure, or platform engineer.
  • A systematic approach to problem solving.
  • Have well-considered opinions about how reliable infrastructure should work, and hold yourself to a high standard.
  • Strong knowledge of Linux fundamentals and Systems Administration.
  • Proficiency in an interpreted language, such as Bash or Python.
  • Knowledge of observability and tooling (We primarily use Datadog’s offerings)
  • Self-starter who is highly motivated and can contribute individually and work effectively on a team.
  • Strong written communication skills.
  • High level of empathy and humility.
  • Comfortable working with a fully remote team.

Nice to haves

  • 5+ years professional experience as a reliability, systems, devops, infrastructure, or platform engineer
  • Experience with Infrastructure as Code (we use Terraform)
  • Experience designing, implementing, and scaling high traffic web services on a cloud platform (we use Google Cloud Platform)
  • Experience deploying containerized applications (We use Docker and Kubernetes)
  • Experience building and maintaining a CI/CD pipeline (we use Google Cloud build and Github Actions)
  • Knowledge of Database Administration (We use Postgres on Google Cloud SQL)
  • Familiarity with security practices at all levels of software infrastructure.
  • Experience working with executive level stakeholders across the entire organization.
  • Experience working with compliance requirements like HIPAA, PCI-DSS, SOC2, etc.

About Eleanor Health

Eleanor Health is the first outpatient addiction and mental health provider delivering convenient and comprehensive care through a value-based payment structure. Committed to health and wellbeing without judgment, Eleanor Health is focused on delivering whole-person, comprehensive care to transform the quality, delivery, and accessibility of care for people affected by addiction.

To date, Eleanor Health operates multiple clinics and a fully virtual model statewide across Louisiana, Massachusetts, New Jersey, North Carolina, Ohio, and Washington, delivering care through population and value-based partnerships with national and regional payors, employers, and other stakeholders.

If you are passionate about providing high quality, evidence based care for individuals with substance use disorder through an innovative practice, and about building a great business that makes a difference, Eleanor Health is an ideal opportunity for you. We seek highly skilled, motivated and compassionate individuals who take responsibility and adapt quickly to change to join our deeply committed and collaborative team.

Job Type: Full-time

 

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