About the Role

As Eleanor shifts into hypergrowth, this is a rare chance to flex your entrepreneurial skills and put a personal stamp on building a business that is setting the standard in successful care of Substance Use Disorders through our innovative multidisciplinary, technology supported care solution. You will help define, cultivate and evolve Eleanor Health’s unique organization and culture to make possible our mission of helping people affected by addiction to live amazing lives. In close partnership with Eleanor’s Chief People Officer, you will have the opportunity to develop and apply your expertise across a broad spectrum of people operations functions such as employment policies & practices, compensation & benefits, employee relations, talent management, employee development, and engagement to enable best-in-class company performance and an extraordinary team member experience. 

This role will report to Eleanor Health’s Chief People Officer.


  • Help build a thriving Eleanor Health culture by cultivating positive relations with team members at all organizational levels
  • Flawlessly administer core People Operations activities (onboarding/offboarding, payroll, benefits, leave management)
  • Help design and support employee development initiatives and talent management programs and processes
  • Maintain knowledge of legal requirements related to day-to-day management of employees and ensure compliance with federal, state and local employment standards and reporting requirements
  • Assist in the development and implementation of policies and procedures to reinforce priorities and standards
  • Identify and anticipate people issues, coaching managers and team members with a view to strengthening our overall talent level of people leadership and building an informed employee population
  • Develop and report key People metrics that help guide decisions
  • Establish excellent relationships with a wide range of employees, from front line individual contributors to senior leaders; working with all levels on a frequent basis
  • Help continuously improve People Operations by participating in special project work and performing ad-hoc requests as needed

Education/Experience Requirements

  • BS or BA Degree required, preferably in Human Resources management, Business, or a related degree
  • PHR or SPHR preferred
  • 5+ years of human resource business/partner generalist experience (or equivalent) with solid understanding of all aspects of people operations; extra credit if you have been the primary decision maker for HR at a startup or other fast growing company
  • Experience in supporting multi-site, multi-state locations strongly preferred
  • Experience in medical or wellness-related industry strongly preferred
  • Experience in administering payroll and benefits preferred


  • Highly organized and process oriented but comfortable working in ambiguity
  • Demonstrated decision-making ability and excellent judgment
  • Broad business acumen
  • Demonstrated project management skills
  • Collaborative, with strong with a strong ability to build relationships, gain credibility and partner with others
  • Excellent communications skills (oral and written) and developed interpersonal skills (influence, negotiation and diplomacy)
  • Strong analytical skills (problem assessment, solution generation)
  • Ability to work in a fast paced team environment
  • Technologically savvy and comfortable with contemporary HR software and technology
  • High degree of integrity and honesty; ability to exercise confidentiality and neutrality in complex and sensitive situations
  • Strong working knowledge of federal and state employment laws
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, engagement, talent management, etc..
  • Ability to travel (approximately 10-15% domestic)

About Eleanor Health

Eleanor Health is the first outpatient addiction and mental health provider delivering convenient and comprehensive care through a value-based payment structure. Committed to health and wellbeing without judgment, Eleanor Health is focused on delivering whole-person, comprehensive care to transform the quality, delivery, and accessibility of care for people affected by addiction.

To date, Eleanor Health operates multiple clinics along with a fully virtual solution in each of Louisiana, Massachusetts, New Jersey, North Carolina, Ohio, and Washington, delivering care through population and value-based partnerships with commercial payers, Medicare, Medicaid, and employers.

If you are passionate about providing high quality, evidence based care for individuals with substance use disorder through an innovative practice and about building a great business that makes a difference, Eleanor Health is an ideal opportunity for you. We seek highly skilled, motivated and compassionate individuals who take responsibility and adapt quickly to change to join our deeply committed and collaborative team.

Selected as a best place to work by both Modern Healthcare and BuiltIn Boston, Eleanor Health offers a compelling culture, competitive compensation and benefits and the chance to make a real difference in the lives of thousands.

Job-Type: Full-time


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